The Call Center Handbook: The Complete Guide to Starting, Running, and Improving Your Call Center
by Keith Dawson
ISBN 13: 9781578203055
Format: Paperback (284 pages) Publisher: Crc Press Published: 20 Nov 2003 Other Format: Paperback
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e-Enterprise: Business Models, Architecture, and Components: 2 (Breakthroughs in Application Development, Series Number 2)
by Faisal Hoque
ISBN 13: 9780521774871
Format: Illustrated (306 pages) Publisher: Cambridge University Press Published: 28 Feb 2000
Information Theoretic Security: Second International Conference, ICITS 2007, Madrid, Spain, May 25-29, 2007, Revised Selected Papers (Lecture Notes in Computer Science / Security and Cryptology): 4883
by Yvo Desmedt
ISBN 13: 9783642102295
Format: Paperback (224 pages) Publisher: Springer Published: 02 Nov 2009
Organizational Simulation: 44 (Wiley Series in Systems Engineering and Management)
by Rouse,Boff
ISBN 13: 9780471681632
Format: Illustrated (688 pages) Publisher: John Wiley & Sons Published: 09 Jun 2005
Negotiation, Auctions, and Market Engineering: International Seminar, Dagstuhl Castle, Germany, November 12-17, 2006, Revised Selected Papers (Lecture Notes in Business Information Processing)
by Henner Gimpel,Nicolas R. Jennings,Gregory E. Kersten,Axel Ockenfels,Christof Weinhardt
ISBN 13: 9783540775539
Format: Paperback (248 pages) Publisher: Springer Published: 23 Jan 2008
Introduction to Service Engineering
by Waldemar Karwowski, Gavriel Salvendy
ISBN 13: 9780470382417
Format: Illustrated (672 pages) Publisher: Wiley Published: 26 Jan 2010
Executive's Guide to Cloud Computing
by N/A
ISBN 13: 9780470521724
Format: Hardcover (304 pages) Publisher: John Wiley & Sons Published: 28 May 2010
Implementing an Electronic Medical Record System: Successes, Failures, Lessons
by Tim Scott, Thomas Rundall, Thomas Vogt, John Hsu
ISBN 13: 9781857757507
Format: Paperback (168 pages) Publisher: CRC Press Published: 01 Feb 2007
Into the Networked Age: How IBM and Other Firms are Getting There Now
by James W. Cortada, Thomas S. Hargraves, Edward Wakin
ISBN 13: 9780195124491
Format: Hardcover (233 pages) Publisher: OUP USA Published: 30 Sep 1999
Executive Guide to Speech-driven Computer Systems (Executive Guides)
by Malcolm McPherson
ISBN 13: 9783540199113
Format: Paperback (128 pages) Publisher: Springer Published: 04 Oct 2013
The Project Manager's Communication Toolkit
by Shankar Jha
ISBN 13: 9781439809952
Format: Hardcover (200 pages) Publisher: CRC Press Published: 31 Mar 2010
Information Systems Security: 5th International Conference, ICISS 2009 Kolkata, India, December 14-18, 2009 Proceedings (Lecture Notes in Computer Science / Security and Cryptology)
by Atul Prakash, Indranil Sen Gupta
ISBN 13: 9783642107719
Format: Paperback (327 pages) Publisher: Springer Published: 24 Nov 2009