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Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive

by Jim Sterne

ISBN 13: 9780471382584

Format: Paperback (368 pages)
Publisher: John Wiley & Sons
Published: 01 Jun 2000

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Electronic Commerce: Strategies and Models for Business to Business Trading

by Paul Timmers

ISBN 13: 9780471720294

Format: Hardcover (288 pages)
Publisher: John Wiley & Sons
Published: 28 Oct 1999
Other Format: Paperback

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Web-Based Human Resources: The Technologies and Trends That Are Transforming HR (GENERAL FINANCE & INVESTING)

by Alfred J. Walker

ISBN 13: 9780071365154

Format: Illustrated (305 pages)
Publisher: McGraw-Hill Education
Published: 16 Jun 2001

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Virtual Ethnography

by Dr Christine M Hine

ISBN 13: 9780761958963

Format: Paperback (192 pages)
Publisher: Sage Publications Ltd
Published: 04 Apr 2000

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The Corporation of the 1990s: Information Technology and Organizational Transformation

by Michael S. Scott Morton, Lester C. Thurow, Lester Thurow

ISBN 13: 9780195063585

Format: Hardcover (344 pages)
Publisher: Oxford University Press
Published: 28 Mar 1991

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Valley Boy: The Education of Tom Perkins

by Tom Perkins

ISBN 13: 9781592403134

Format: Hardcover (320 pages)
Publisher: Gotham Books
Published: 01 Nov 2007

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Growing Up Digital: The Rise of the Net Generation

by Don Tapscott

ISBN 13: 9780070633612

Format: Hardcover (352 pages)
Publisher: McGraw-Hill Inc.,US
Published: 22 Oct 1997
Other Format: Illustrated

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Masters of the Wired World: Cyberspace Speaks out (Financial Times Series)

by Anne Leer

ISBN 13: 9780273650423

Format: Paperback (432 pages)
Publisher: ft com
Published: 10 May 2000
Other Format: Hardcover

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Monkeys with Typewriters: Myths and Realities of Social Media at Work

by Jemima Gibbons

ISBN 13: 9780956263148

Format: Paperback (232 pages)
Publisher: Triarchy Press
Published: 09 Dec 2009

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Click: What Millions of People Are Doing Online and Why It Matters

by Bill Tancer

ISBN 13: 9781401323042

Format: Hardcover (240 pages)
Publisher: Hyperion Books
Published: 02 Sep 2008

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The Rough Guide to Saving & Selling Online (Rough Guide Reference Series)

by Ian Peel

ISBN 13: 9781848365193

Format: Paperback (224 pages)
Publisher: Rough Guides
Published: 14 Jan 2010

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The Hacker Crackdown: Law and Disorder on the Electronic Frontier

by Bruce Sterling

ISBN 13: 9780670849000

Format: Hardcover (352 pages)
Publisher: Viking
Published: 28 Jan 1993

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