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Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)

by Stephen Coscia

ISBN 13: 9781578200467

Format: Paperback (142 pages)
Publisher: Routledge
Published: 11 Jan 1999

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World Wide Web Marketing [2nd Edition]

by Jim Sterne

ISBN 13: 9780471315612

Format: Paperback (416 pages)
Publisher: John Wiley & Sons
Published: 29 Oct 1998

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The Microsoft Way: Real Story of How Bill Gates Outsmarts the Competition

by Randall E. Stross

ISBN 13: 9780751521610

Format: Paperback (336 pages)
Publisher: Sphere
Published: 02 Apr 1998
Other Format: Hardcover, Paperback

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'A' Level Computing (5th Edition) (GCE Computing)

by Sylvia Langfield,Pat Heathcote

ISBN 13: 9781904467526

Format: Paperback (400 pages)
Publisher: Payne-Gallway
Published: 15 Aug 2004
Other Format: Paperback

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Search Engine Marketing, Inc.: Driving Search Traffic to Your Company's Web Site (Ibm Press)

by Mike Moran,Bill Hunt

ISBN 13: 9780131852921

Format: Paperback (592 pages)
Publisher: IBM Press
Published: 21 Jul 2005

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Information Technology and Organizational Transformation: Innovation for the 21st Century Organization (John Wiley Series in Information Systems)

by Walter Baets,Robert D. Galliers,Baets

ISBN 13: 9780471970736

Format: Illustrated (320 pages)
Publisher: John Wiley & Sons
Published: 15 Dec 1997

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Hacking Work: Breaking Stupid Rules for Smart Results

by Bill Jensen,Josh Klein

ISBN 13: 9780670919505

Format: Paperback (224 pages)
Publisher: Viking
Published: 28 Oct 2010
Other Format: Hardcover

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The Kingmakers: Venture Capital and the Money Behind the Net

by Karen Southwick, Roger McNamee

ISBN 13: 9780471395201

Format: Hardcover (292 pages)
Publisher: John Wiley & Sons
Published: 15 Aug 2001

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Dreamweaver MX 2004 Accelerated: A Full-Color Guide

by Youngjin.com

ISBN 13: 9788931435078

Format: Paperback (312 pages)
Publisher: Sybex
Published: 27 Apr 2004

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Socialnomics: How Social Media Transforms the Way We Live and Do Business

by Erik Qualman

ISBN 13: 9780470477236

Format: Hardcover (288 pages)
Publisher: John Wiley & Sons
Published: 08 Sep 2009

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The Rise of the Network Society: Economy, Society and Culture v.1: The Information Age (Information Age Series)

by Manuel Castells

ISBN 13: 9780631221401

Format: Paperback (624 pages)
Publisher: Wiley–Blackwell
Published: 01 Jun 2000
Other Format: Paperback

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IBM Redux: Lou Gerstner & the Business Turnaround of the Decade (Wiley Series in Neuroscience)

by Douglas Garr

ISBN 13: 9780471491880

Format: Hardcover (384 pages)
Publisher: Wiley
Published: 27 Jan 2000
Other Format: Paperback

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