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Customer Service on the Internet: Building Relationships, Increasing Loyalty and Staying Competitive

by Jim Sterne

ISBN 13: 9780471382584

Format: Paperback (368 pages)
Publisher: John Wiley & Sons
Published: 01 Jun 2000

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B2B Exchanges: The Killer Application in the Business-to-business Internet Revolution

by Arthur B Sculley, W. Woods, William W. Woods

ISBN 13: 9789627762591

Format: Hardcover (256 pages)
Publisher: ISI Publications Ltd
Published: 31 Jan 2000

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Managing Technology for Corporate Success

by Chris Floyd

ISBN 13: 9780566079917

Format: Hardcover (288 pages)
Publisher: Gower Publishing Ltd
Published: 18 Dec 1997

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The Web Startup Success Guide (Books for Professionals by Professionals)

by Bob Walsh

ISBN 13: 9781430219859

Format: Illustrated (440 pages)
Publisher: Apress
Published: 07 Jan 2010

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Macromedia Flash 8 for Windows and Macintosh: Visual QuickStart Guide (Visual QuickStart Guides)

by Katherine Ulrich

ISBN 13: 9780321349637

Format: Paperback (592 pages)
Publisher: Peachpit Press
Published: 14 Dec 2005

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Social Media Metrics: How to Measure and Optimize Your Marketing Investment: 3 (New Rules Social Media Series)

by Jim Sterne, David Meerman Scott

ISBN 13: 9780470583784

Format: Illustrated (272 pages)
Publisher: Wiley
Published: 16 Apr 2010

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The Electronic B@Zaar: From the Silk Road to the E-Road

by Robin Bloor

ISBN 13: 9781857882582

Format: Hardcover (326 pages)
Publisher: Nicholas Brealey Publishing
Published: 11 May 2000

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Customer Service Over the Phone: Techniques and Technology for Handling Customers Over the Phone (Telecom Library)

by Stephen Coscia

ISBN 13: 9781578200467

Format: Paperback (142 pages)
Publisher: Routledge
Published: 11 Jan 1999

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Meatball Sundae: Is Your Marketing Out of Sync?

by Seth Godin

ISBN 13: 9781591841746

Format: Hardcover (232 pages)
Publisher: Portfolio
Published: 27 Dec 2007
Other Format: Hardcover, Paperback

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The Definitive Guide to Project Management: Every executives fast-track to delivering on time and on budget

by Sebastian Nokes,Ian Major,Alan Greenwood,Mark Goodman

ISBN 13: 9780273663973

Format: Illustrated (256 pages)
Publisher: Financial Times/ Prentice Hall
Published: 07 Aug 2003

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Outsmarting Google: SEO Secrets to Winning New Business (Que Biz-Tech)

by Evan Bailyn,Bradley Bailyn

ISBN 13: 9780789741035

Format: Paperback (240 pages)
Publisher: QUE
Published: 18 Mar 2011

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Nlp For Trainers: Communicating For Excellence (MCGRAW HILL TRAINING SERIES)

by Harry Alder

ISBN 13: 9780077091347

Format: Paperback (176 pages)
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 01 Mar 1996

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