Buy Used and New Call Centre Management Books

Student Cheating and Plagiarism in the Internet Era: A Wake-up Call for Educators and Parents

by Ann Lathrop, Kathleen E. Foss

ISBN 13: 9781563088414

Format: Paperback (255 pages)
Publisher: Greenwood Press
Published: 15 Jun 2000

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A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction

by Andrew Waite

ISBN 13: 9781578200948

Format: Paperback (504 pages)
Publisher: CRC Press
Published: 02 Jan 2002

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Never Cold Call Again!: Achieve Sales Greatness Without Cold Calling

by Frank J. Rumbauskas Jr.

ISBN 13: 9780471786795

Format: Paperback (192 pages)
Publisher: Wiley
Published: 10 May 2006

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Understanding the Linux Kernel 3e: From I/O Ports to Process Management

by Daniel P Bovet

ISBN 13: 9780596005658

Format: Paperback (920 pages)
Publisher: O′Reilly
Published: 01 Nov 2005

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I Call to Remembrance: Toyo Suyemoto's Years of Internment

by Toyo Suyemoto

ISBN 13: 9780813540726

Format: Paperback (256 pages)
Publisher: Rutgers University Press
Published: 15 Aug 2007

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Markenmanagement im Call Center: Eine empirische Analyse zur Konzeptionalisierung, Operationalisierung und Wirkung von Maßnahmen zum Aufbau von Brand Commitment in Call Centern

by Verena König

ISBN 13: 9783834921819

Format: Perfect Paperback (255 pages)
Publisher: Gabler, Betriebswirt.-Vlg
Published: Feb 2010

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Call Center Controlling: Ein Modell für die Planung, Kontrolle und Steuerung von Kundenservice-Centern

by Florian Schümann,Horst Tisson

ISBN 13: 9783409126809

Format: Hardcover (184 pages)
Publisher: Gabler, Betriebswirt.-Vlg
Published: Mar 2006

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Performance Management im Call Center: Servicequalität und Effizienz steigern

by Marco Bucher

ISBN 13: 9783836679930

Format: Paperback (102 pages)
Publisher: Diplomica Verlag
Published: 01 Aug 2009

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Knock Your Socks Off Prospecting; How to Cold Call, Get Qualified Leads, and Make More Money (Knock Your Socks Off Service!)

by Miller

ISBN 13: 9780814472859

Format: Paperback (176 pages)
Publisher: Amacom
Published: 01 Jun 2005

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Don't Call It Sprawl: Metropolitan Structure in the 21st Century

by William T. Bogart

ISBN 13: 9780521678032

Format: Paperback (230 pages)
Publisher: Cambridge University Press
Published: 25 Sep 2006

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Call Centers for Dummies

by Real Bergevin,Afshan Kinder,Winston Siegel,Bruce Simpson

ISBN 13: 9780470677438

Format: Paperback (408 pages)
Publisher: John Wiley & Sons
Published: 17 Sep 2010

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