Buy Used and New Call Centre Management Books

Designing the Best Call Center for Your Business, 2nd Edition: A Complete Guide for Location, Services, Staffing, and Outsourcing

by Brendan B. Read

ISBN 13: 9781578203130

Format: Paperback (300 pages)
Publisher: CMP
Published: 02 Jan 2005

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Knock Your Socks Off Prospecting; How to Cold Call, Get Qualified Leads, and Make More Money (Knock Your Socks Off Service!)

by Miller

ISBN 13: 9780814472859

Format: Paperback (176 pages)
Publisher: Amacom
Published: 01 Jun 2005

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Don't Call It Sprawl: Metropolitan Structure in the 21st Century

by William T. Bogart

ISBN 13: 9780521678032

Format: Paperback (230 pages)
Publisher: Cambridge University Press
Published: 25 Sep 2006

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Getting the Second Appointment: How to Close Any Sale in Two Calls!

by Anthony Parinello

ISBN 13: 9780471487234

Format: Paperback (245 pages)
Publisher: John Wiley & Sons
Published: 16 Mar 2004

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Working the Night Shift: Women in India's Call Center Industry

by Reena Patel

ISBN 13: 9780804769143

Format: Paperback (208 pages)
Publisher: Stanford University Press
Published: 15 Mar 2010

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Call Centers for Dummies

by Real Bergevin,Afshan Kinder,Winston Siegel,Bruce Simpson

ISBN 13: 9780470677438

Format: Paperback (408 pages)
Publisher: John Wiley & Sons
Published: 17 Sep 2010

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The Hybrid Sales Channel: How to Ignite Growth by Bridging the Gap Between Direct and Indirect Sales (BUSINESS BOOKS)

by Rich Blakeman

ISBN 13: 9780071845328

Format: Illustrated (240 pages)
Publisher: McGraw-Hill Education
Published: 16 Nov 2015

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