Buy Used and New Call Centre Management Books

Performance Management im Call Center: Servicequalität und Effizienz steigern

by Marco Bucher

ISBN 13: 9783836679930

Format: Paperback (102 pages)
Publisher: Diplomica Verlag
Published: 01 Aug 2009

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Handwriting in America: A Cultural History

by Tamara Plakins Thornton

ISBN 13: 9780300074413

Format: Illustrated (264 pages)
Publisher: Yale University Press
Published: 01 Jun 1998

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Call Center Operation: Design, Operation, and Maintenance

by Duane Sharp

ISBN 13: 9781555582777

Format: Paperback (318 pages)
Publisher: Digital Press
Published: 14 May 2003

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Student Cheating and Plagiarism in the Internet Era: A Wake-up Call for Educators and Parents

by Ann Lathrop, Kathleen E. Foss

ISBN 13: 9781563088414

Format: Paperback (255 pages)
Publisher: Greenwood Press
Published: 15 Jun 2000

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Call Center Operations: Profiting from Teleservices (McGraw-Hill Series on Telecommunications)

by Charles E. Day

ISBN 13: 9780070164307

Format: Illustrated (516 pages)
Publisher: McGraw-Hill Professional
Published: 28 Apr 2000

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A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction

by Andrew Waite

ISBN 13: 9781578200948

Format: Paperback (504 pages)
Publisher: CRC Press
Published: 02 Jan 2002

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Never Cold Call Again!: Achieve Sales Greatness Without Cold Calling

by Frank J. Rumbauskas Jr.

ISBN 13: 9780471786795

Format: Paperback (192 pages)
Publisher: Wiley
Published: 10 May 2006

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Understanding the Linux Kernel 3e: From I/O Ports to Process Management

by Daniel P Bovet

ISBN 13: 9780596005658

Format: Paperback (920 pages)
Publisher: O′Reilly
Published: 01 Nov 2005

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