Buy Used and New Call Centre Management Books

Call Centre Love Song (Salt Modern Poets)

by Ian Gregson

ISBN 13: 9781844712564

Format: Paperback (132 pages)
Publisher: Salt Publishing
Published: 15 Jun 2006

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Call Center Technology Demystified: The No-Nonsense Guide to Bridging Customer Contact Technology, Operations and Strategy

by Lori Bocklund,Dave Bengtson

ISBN 13: 9780970950789

Format: Paperback (375 pages)
Publisher: ICMI Press (International Customer Management
Published: Jun 2002

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Sewage Solutions: Answering the Call of Nature (Third Edition, 2005)

by Nick Grant,Mark Moodie,Chris Weedon

ISBN 13: 9781902175263

Format: Paperback (190 pages)
Publisher: Centre for Alternative Technology Publications
Published: 14 Jul 2005
Other Format: Paperback

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Perfect Phrases for the Sales Call: Hundreds of Ready-to-use Phrases for Any Sale-from Prospect to Close (Perfect Phrases Series)

by William T. Brooks

ISBN 13: 9780071462013

Format: Paperback (208 pages)
Publisher: McGraw-Hill Professional
Published: 01 Nov 2005

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The Real-Time Contact Center: Strategies, Tactics, and Technologies for Building

by Donna Fluss

ISBN 13: 9780814472569

Format: Hardcover (208 pages)
Publisher: Amacom
Published: 01 Aug 2005

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One Night @ the Call Center

by Bhagat Chetan

ISBN 13: 9788129108180

Format: Paperback (291 pages)
Publisher: Rupa & Co
Published: 24 Apr 2006

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Knock Your Socks Off Prospecting; How to Cold Call, Get Qualified Leads, and Make More Money (Knock Your Socks Off Service!)

by Miller

ISBN 13: 9780814472859

Format: Paperback (176 pages)
Publisher: Amacom
Published: 01 Jun 2005

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MAKE THAT CALL

by Iain Maitland

ISBN 13: 9780749419110

Format: Paperback (160 pages)
Publisher: Kogan Page
Published: 25 Apr 1997

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The Thing on the Shore

by Tom Fletcher

ISBN 13: 9781849161367

Format: Paperback (400 pages)
Publisher: Quercus Publishing Plc
Published: 31 Mar 2011

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Cisco IP Communications Express: Callmanager Express with Cisco Unity Express (Networking Technology)

by Danelle Au,Baldwin Choi,Rajesh Haridas,Christina Hattingh,Ravi Koulagi,Mike Tasker,Lillian Xia

ISBN 13: 9781587051807

Format: Hardcover (936 pages)
Publisher: Cisco Press
Published: 11 May 2005

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Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment

by Brad Cleveland,Julia Mayben

ISBN 13: 9780965909303

Format: Paperback (281 pages)
Publisher: Call Center Pr
Published: 01 Jan 1997

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That's What I Call Jargon

by John Murray

ISBN 13: 9781848400191

Format: Paperback (141 pages)
Publisher: New Island Books
Published: 02 Oct 2008

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