Buy Used and New Call Centre Management Books

Perfect Phrases for the Sales Call: Hundreds of Ready-to-use Phrases for Any Sale-from Prospect to Close (Perfect Phrases Series)

by William T. Brooks

ISBN 13: 9780071462013

Format: Paperback (208 pages)
Publisher: McGraw-Hill Professional
Published: 01 Nov 2005

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The Thing on the Shore

by Tom Fletcher

ISBN 13: 9781849161367

Format: Paperback (400 pages)
Publisher: Quercus Publishing Plc
Published: 31 Mar 2011

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The Invisible Customer

by Brian Clegg

ISBN 13: 9780749431440

Format: Paperback (208 pages)
Publisher: Kogan Page Ltd
Published: 01 May 2000

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One Night at the Call Centre

by Chetan Bhagat

ISBN 13: 9780552773867

Format: Paperback (320 pages)
Publisher: Black Swan
Published: 07 May 2007

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Call Yourself a Manager!

by Matthew Archer

ISBN 13: 9781852510053

Format: Hardcover (128 pages)
Publisher: Mercury Business Books
Published: 19 Mar 1987
Other Format: Paperback

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Call Yourself a Manager!

by Matthew Archer

ISBN 13: 9781852520007

Format: Paperback (128 pages)
Publisher: Mercury Business Books
Published: 21 Jan 1988
Other Format: Hardcover

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Trading in Options

by Geoffrey Chamberlain

ISBN 13: 9780859414517

Format: Hardcover (160 pages)
Publisher: Woodhead Faulkner
Published: 01 Feb 1990
Other Format: Hardcover

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Call to Treason: Tom Clancy's Op-Centre

by Jeff Rovin

ISBN 13: 9780141011363

Format: Paperback (416 pages)
Publisher: Penguin
Published: 26 Aug 2004

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Call Center Handbook: The Complete Guide to Starting, Running and Improving Your Call Center

by Keith Dawson

ISBN 13: 9781578200474

Format: Paperback (325 pages)
Publisher: R & D
Published: Dec 1999
Other Format: Paperback

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Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment

by Brad Cleveland,Julia Mayben

ISBN 13: 9780965909303

Format: Paperback (281 pages)
Publisher: Call Center Pr
Published: 01 Jan 1997

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Sewage Solutions: Answering the Call of Nature (New Futures)

by Nick Grant,Mark Moodie,Chris Weedon

ISBN 13: 9781898049166

Format: Paperback (192 pages)
Publisher: Centre for Alternative Technology Publications
Published: 07 Nov 2000

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Selling by Telephone: Tested Techniques to Make Every Call Count

by Len Rogers

ISBN 13: 9781850911876

Format: Paperback (136 pages)
Publisher: Kogan Page Ltd
Published: 30 Apr 1988

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