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Monitoring, Measuring and Managing Customer Service

by Gary S. Goodman PhD

ISBN 13: 9780787951399

Format: Hardcover (240 pages)
Publisher: Jossey Bass
Published: 15 May 2000

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Strategic Human Resource Management: Global Perspectives

by

ISBN 13: 9781405149594

Format: Paperback (496 pages)
Publisher: Wiley-Blackwell
Published: 18 Dec 2006

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International and Cross-Cultural Management Studies: A Postcolonial Reading

by Professor Gavin Jack,Professor Robert Westwood

ISBN 13: 9781403946171

Format: Hardcover (288 pages)
Publisher: Palgrave Macmillan
Published: 19 Nov 2009

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The Absolutes of Leadership: 34 (J-B US non-Franchise Leadership)

by Philip B. Crosby

ISBN 13: 9780787909420

Format: Paperback (148 pages)
Publisher: Jossey-Bass
Published: 15 Jul 1997

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Learning as a Way of Being: Strategies for Survival in a World of Permanent White Water: 216 (J-B US non-Franchise Leadership)

by Peter B. Vaill

ISBN 13: 9780787902469

Format: Hardcover (242 pages)
Publisher: John Wiley & Sons
Published: 26 Mar 1996

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The Diamond Ring: Business, Politics, and Precious Stones in South Africa, 1867-1947

by Colin Newbury

ISBN 13: 9780198217756

Format: Hardcover (448 pages)
Publisher: Clarendon Press
Published: 19 Oct 1989

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ICT and Innovation in the Public Sector: European Studies in the Making of E-Government: European Perspectives in the Making of E-government (Technology, Work and Globalization)

by Dr Francesco Contini,Professor Giovan Francesco Lanzara

ISBN 13: 9780230224896

Format: Hardcover (320 pages)
Publisher: Palgrave Macmillan
Published: 28 Nov 2008

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The Courageous Messenger: How to Successfully Speak Up at Work (Jossey-Bass Business & Management)

by Kathleen D. Ryan,Daniel K. Oestreich,George Orr

ISBN 13: 9780787902681

Format: Paperback (288 pages)
Publisher: Jossey Bass
Published: 23 Aug 1996

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Financial Innovations and the Welfare of Nations: How Cross-Border Transfers of Financial Innovations Nurture Emerging Capital Markets

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ISBN 13: 9780792373285

Format: Hardcover (384 pages)
Publisher: Springer
Published: 30 Apr 2001

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Handbook of Human Performance Technology: Principles, Practices, and Potential

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ISBN 13: 9780787965303

Format: Hardcover (1408 pages)
Publisher: Jossey Bass
Published: 21 Apr 2006

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Rugman Reviews International Business: Progression in the Global Marketplace

by Professor Alan M. Rugman

ISBN 13: 9780230221253

Format: Paperback (304 pages)
Publisher: Palgrave Macmillan
Published: 24 Nov 2008

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Paradoxes of Group Life: Understanding Conflict, Paralysis, and Movement in Group Dynamics (Jossey-Bass Business & Management)

by Kenwyn K. Smith,David N. Berg

ISBN 13: 9780787939489

Format: Paperback (336 pages)
Publisher: Jossey Bass
Published: 05 Sep 1997

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