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Customer Service Training 101: Quick and Easy Techniques That Get Great Results

by Renee Evenson

ISBN 13: 9780814416419

Format: Paperback (224 pages)
Publisher: Amacom
Published: 30 Oct 2010
Other Format: Paperback

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Teambuilding: The ASTD Trainer's Sourcebook (McGraw-Hill Training Series)

by Cresencio Torres,Deborah Fairbanks

ISBN 13: 9780070534353

Format: Paperback (286 pages)
Publisher: McGraw-Hill Professional
Published: 01 Jun 1995

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Writing Job Descriptions (Training Extras)

by Alan Fowler

ISBN 13: 9780852926925

Format: Paperback (48 pages)
Publisher: Chartered Institute of Personnel & Development
Published: 01 Oct 1997

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The Project Management Scorecard: Measuring the Success of Project Management Solutions (Improving Human Performance)

by Jack J. Phillips PhD in Human Resource Management.,Timothy W. Bothell Ph.D.,G. Lynne Snead

ISBN 13: 9780750674492

Format: Hardcover (353 pages)
Publisher: A Butterworth-Heinemann Title
Published: 11 Jun 2002

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The CCL Handbook of Coaching: A Guide for the Leader Coach (The Center for Creative Leadership)

by Sharon Ting,Peter Scisco

ISBN 13: 9780787976842

Format: Hardcover (496 pages)
Publisher: Jossey Bass
Published: 09 May 2006

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The Diversity Training Handbook: A Practical Guide to Understanding and Changing Attitudes

by Phil Clements

ISBN 13: 9780749444761

Format: Paperback (208 pages)
Publisher: Kogan Page
Published: 03 Dec 2005
Other Format: Illustrated, Paperback

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Facilitation: Providing Opportunities for Learning (McGraw-Hill Training Series)

by Trevor Bentley

ISBN 13: 9780077076849

Format: Paperback (152 pages)
Publisher: McGraw-Hill Education / Australia
Published: 01 Oct 1993

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Working with Wisdom: Timeless Skills and Vanguard Strategies for Learning Organizations (Jossey Bass Business & Management Series)

by Robert Aubrey, Paul M. Cohen

ISBN 13: 9780787900588

Format: Hardcover (192 pages)
Publisher: Jossey Bass
Published: 14 Apr 1995

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Workshops that Work: 100 Ideas to Make Your Training Events More Effective (MCGRAW HILL TRAINING SERIES)

by Tom Bourner,Viv Martin,Phil Race

ISBN 13: 9780077078003

Format: Paperback (232 pages)
Publisher: McGraw-Hill Education / Australia
Published: 01 Jun 1993

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Corporate Amnesia: Keeping Know-how within the Company

by Arnold Kransdorff

ISBN 13: 9780750639491

Format: Hardcover (194 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 02 Jun 1998

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The Big Book of Icebreakers: Quick, Fun Activities for Energizing Meetings and Workshops (Big Book Series)

by Edie West

ISBN 13: 9780071349840

Format: Illustrated (256 pages)
Publisher: McGraw Hill
Published: 16 Nov 1999

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Learning Alliances (UK PROFESSIONAL BUSINESS Management / Business)

by David Clutterbuck

ISBN 13: 9780852927496

Format: Paperback (160 pages)
Publisher: McGraw-Hill Education / Europe, Middle East & Africa
Published: 01 Sep 1998

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