I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
by John Seddon
ISBN 13: 9780951973103
Format: Paperback (160 pages) Publisher: Vanguard Consulting Ltd Published: 01 Sep 1992
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Achieving ISO 9000 (BS 5750): An Introduction to Quality Registration ("Sunday Times" Business Skills S.)
by Peter Jackson,David Ashton
ISBN 13: 9780749414405
Format: Hardcover (224 pages) Publisher: Kogan Page Ltd Published: 23 Feb 1995
Understanding the Balanced Scorecard in a week (IAW)
by Pippa Bourne,Mike Bourne
ISBN 13: 9780340780046
Format: Paperback (95 pages) Publisher: Hodder & Stoughton Published: 26 May 2000 Other Format: Paperback
Quality Management Demystified
by Sid Kemp
ISBN 13: 9780071449083
Format: Illustrated (372 pages) Publisher: McGraw-Hill Education Published: 04 Jul 2006
Dr. Deming: The American Who Taught the Japanese About Quality: The American Who Taught the Japanese about Quality the American Who Taught the Japanese about Quality
by Rafael Aguayo
ISBN 13: 9780671746216
Format: Illustrated (304 pages) Publisher: Touchstone Published: 15 Sep 1991 Other Format: Hardcover
Total Organizational Excellence: Achieving World-class Performance
by John S Oakland
ISBN 13: 9780750652711
Format: Paperback (280 pages) Publisher: Routledge Published: 30 Aug 2001 Other Format: Hardcover
Managing Quality in Schools: Effective Strategies for Quality-based School Improvement
by John West-Burnham
ISBN 13: 9780273624073
Format: Paperback (224 pages) Publisher: Financial Times/ Prentice Hall Published: 15 Jul 1997 Other Format: Paperback
Understanding Benchmarking in a week, 2nd edn (IAW)
by John Macdonald
ISBN 13: 9780340711972
Format: Paperback (96 pages) Publisher: Hodder & Stoughton Published: 08 Apr 1998
Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor)
by Paul Harsin, Ray W. Wilson
ISBN 13: 9780527763442
Format: Paperback (168 pages) Publisher: Productivity Press Published: 01 Jan 1998
Six Sigma for Everyone
by George Eckes
ISBN 13: 9780471281566
Format: Illustrated (144 pages) Publisher: Wiley Published: 27 Feb 2003
Principles of Management for Quality Projects (Global manager series)
by Michael C. Carruthers
ISBN 13: 9781861525222
Format: Paperback (240 pages) Publisher: Cengage Learning Published: 15 Apr 1999
The Quality Toolkit: Gaining and Maintaining BS 5750 and ISO 9000 ("Financial Times")
by Mike Mirams, Paul McHeleron, Paul McElheron
ISBN 13: 9780273606161
Format: Hardcover (224 pages) Publisher: Financial Times Prentice Hall Published: Mar 1994