Quality Management Demystified

Quality Management Demystified

by SidKemp (Author)

Synopsis

Get past the hype to discover what quality management programs really work

Quality Management Demystified provides the basic terms, concepts, and tools for defining, measuring, and managing quality, from the earliest efforts at quality assurance and quality control, through Total Quality Management, to the rise and possible fall of Six Sigma.

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More Information

Format: Illustrated
Pages: 372
Edition: Illustrated
Publisher: McGraw-Hill Education
Published: 04 Jul 2006

ISBN 10: 0071449086
ISBN 13: 9780071449083

Author Bio
Sid Kemp, a certified project management professional (PMP), is a highly regarded consultant and trainer. His company assists Fortune 500 companies and major governmental agencies in quality management, process improvement for project management and operations, improvement of audit methodologies, and deploying new technologies. Sid is also the author of Project Management Demystified.