Deming's Profound Changes: When Will the Sleeping Giant Awaken?
by Kenneth T. Delavigne
ISBN 13: 9780132926904
Format: Facsimile::Illustrated (304 pages) Publisher: Pearson Technology Group Published: 20 May 1994
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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement (GENERAL FINANCE & INVESTING)
by H. James Harrington,K. C. Esseling,Van Nimwegen
ISBN 13: 9780070267794
Format: Hardcover (314 pages) Publisher: McGraw Hill Published: 16 Apr 1997
What is Lean Six Sigma
by Mike L. George
ISBN 13: 9780071426688
Format: Paperback (96 pages) Publisher: McGraw-Hill Education Published: 17 Nov 2003
Managing Quality
by Barrie G. Dale
ISBN 13: 9780631236146
Format: Paperback (552 pages) Publisher: Wiley–Blackwell Published: 12 May 2003 Other Format: Illustrated, Paperback
Quality Assurance - A Pathway to Excellence
by Diana Sale
ISBN 13: 9780333749920
Format: Paperback (344 pages) Publisher: Palgrave Published: 05 Jun 2000 Other Format: Paperback
Teach Yourself Performance Management (Tybu)
by Phil Baguley
ISBN 13: 9780340876145
Format: Paperback (192 pages) Publisher: Teach Yourself Books Published: 26 Sep 2003
Service Level Agreements: Managing Cost and Quality in Service Relationships
by Andrew Hiles
ISBN 13: 9780412542404
Format: Hardcover (126 pages) Publisher: Thomson Learning Published: 04 Mar 1993
The Little Black Book of Project Management
by Thomsett
ISBN 13: 9780814471371
Format: Paperback (192 pages) Publisher: Amacom Published: 01 Apr 2002 Other Format: Illustrated, Paperback
Reengineering and Total Quality in Schools (Schools Management Solutions)
by Brent.(Edi Davies,John West-Burnham
ISBN 13: 9780273624103
Format: Paperback (256 pages) Publisher: Financial Times/ Prentice Hall Published: 06 Dec 1996
Toyota Under Fire: Lessons for Turning Crisis into Opportunity
by Jeffrey Liker,Timothy N. Ogden
ISBN 13: 9780071762991
Format: Hardcover (237 pages) Publisher: McGraw-Hill Professional Published: 01 Apr 2011
The Big Book of Six Sigma Training Games: Proven Ways to Teach Basic DMAIC Principles and Quality Improvement Tools (Big Book Series)
by Chris Chen ,Hadley M. Roth
ISBN 13: 9780071443852
Format: Paperback (250 pages) Publisher: McGraw-Hill Professional Published: 01 Jan 2005
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
by John Seddon
ISBN 13: 9780951973103
Format: Paperback (160 pages) Publisher: Vanguard Consulting Ltd Published: 01 Sep 1992