Buy Used and New Quality Assurance & Total Quality Management Books

Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods

by Bob E. Hayes

ISBN 13: 9780873897433

Format: Hardcover (312 pages)
Publisher: ASQ Quality Press
Published: 31 Jul 2008

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Achieving ISO 9000 (BS 5750): An Introduction to Quality Registration ("Sunday Times" Business Skills S.)

by Peter Jackson,David Ashton

ISBN 13: 9780749414405

Format: Hardcover (224 pages)
Publisher: Kogan Page Ltd
Published: 23 Feb 1995

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Total Quality Learning: Building A Learning Organisation (Developmental Management)

by LESSEM

ISBN 13: 9780631168287

Format: Hardcover (312 pages)
Publisher: Wiley–Blackwell
Published: 18 Apr 1991

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ISO 9000 Quality Systems Handbook

by David Hoyle

ISBN 13: 9780750640244

Format: Paperback (560 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 30 Apr 1998
Other Format: Paperback

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Smart Things to Know About Six Sigma: 8 (Smart Things to Know About (Stay Smart!) Series)

by Andrew Berger

ISBN 13: 9781841124339

Format: Illustrated (256 pages)
Publisher: Capstone
Published: 29 Apr 2003

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Continuous Improvement and Measurement for Total Quality: A Team-based Approach

by Dennis C. Kinlaw

ISBN 13: 9781556237782

Format: Hardcover (225 pages)
Publisher: Pfeiffer Wiley
Published: 01 Apr 1992

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BS 5750/ISO 9000 Made Plain: How to Install BS 5750/ISO/9000 in Your Company

by Maxwell Philip

ISBN 13: 9780748717002

Format: Hardcover (248 pages)
Publisher: Nelson Thornes Ltd
Published: 01 Feb 1994

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Implementing Quality Through BS5750/ISO 9000

by Peter Jackson,David Ashton

ISBN 13: 9780749407971

Format: Hardcover (208 pages)
Publisher: Kogan Page Ltd
Published: 30 Mar 1993

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Moral Intelligence: Enhancing Business Performance and Leadership Success

by Doug Lennick, Fred Kiel

ISBN 13: 9780132349864

Format: Paperback (336 pages)
Publisher: Wharton School Publishing
Published: 23 Jul 2007

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The Six SIGMA Memory Jogger II: A Pocketguide of Tools for Six SIGMA Improvement Teams

by Michael Brassard, Lynda Finn, Dana Ginn

ISBN 13: 9781576810446

Format: Spiral-bound (265 pages)
Publisher: Goal/QPC
Published: Dec 2002

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The Five Pillars of TQM: How to Make Total Quality Management Work for You: How to Make Quality Management for You

by Bill Creech

ISBN 13: 9780452271029

Format: Paperback (560 pages)
Publisher: Penguin
Published: 28 Mar 1996

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The Case Against ISO9000: How to Create Real Quality in Your Organisation

by John Seddon

ISBN 13: 9781860761737

Format: Paperback (250 pages)
Publisher: Oak Tree Press
Published: 15 Sep 2000

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