TQM: Text with Cases: Text and Cases (Contemporary Business Series)
by John S Oakland
ISBN 13: 9780750639521
Format: Paperback (380 pages) Publisher: A Butterworth-Heinemann Title Published: 16 Dec 1999 Other Format: Student Edition
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Practical PRINCE 2
by Colin Bentley
ISBN 13: 9780117028531
Format: Paperback (231 pages) Publisher: Stationery Office Books Published: 17 May 2002 Other Format: Paperback
New Approach to Physical Distribution
by etc., James N. Arbury
ISBN 13: 9780814451397
Format: Hardcover (160 pages) Publisher: Amacom Published: Sep 1967
12 Ladders to World Class Performance: Practical Steps to Seizing the Competitive Edge
by David Drennan
ISBN 13: 9780749430009
Format: Paperback (256 pages) Publisher: Kogan Page Ltd Published: 01 Oct 1999
On Great Service: A Framework for Action
by Leonard L. Berry
ISBN 13: 9780029185551
Format: Illustrated (308 pages) Publisher: Free Press Published: 01 Apr 1995
From Chaos to Coherence: Advancing Individual and Organizational Intelligence Through Inner Quality Management
by Doc Lew Childre, Bruce Cryer
ISBN 13: 9780750670074
Format: Paperback (248 pages) Publisher: Butterworth-Heinemann Ltd Published: Dec 1998
Six Sigma Demystified: A Self-Teaching Guide
by Paul Keller
ISBN 13: 9780071445443
Format: Paperback (504 pages) Publisher: McGraw-Hill Education Published: 01 Jan 2005
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series)
by Gerald J. Langley,Kevin M. Nolan,Clifford L. Norman,Lloyd P. Provost,Thomas W. Nolan
ISBN 13: 9780787902575
Format: Hardcover (400 pages) Publisher: Jossey Bass Published: 12 Jul 1996 Other Format: Illustrated
On Planning for Quality
by J.M. Juran
ISBN 13: 9780029166819
Format: Hardcover (341 pages) Publisher: The Free Press Published: 07 Dec 1987
ISO 9000: 2000: An A-Z Guide
by David Hoyle
ISBN 13: 9780750658447
Format: Illustrated (155 pages) Publisher: A Butterworth-Heinemann Title Published: 29 Oct 2002
ISO 9001: 2000 Audit Procedures
by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)
ISBN 13: 9780750654364
Format: Paperback (292 pages) Publisher: A Butterworth-Heinemann Title Published: 12 Nov 2001 Other Format: Paperback
Quality Management in Hospitality: Best Practice in Action
by Andrew John Lockwood,etc.
ISBN 13: 9780304334858
Format: Paperback (224 pages) Publisher: Cengage Learning EMEA Published: 10 Oct 1996