The Quality Toolkit: Gaining and Maintaining BS 5750 and ISO 9000 ("Financial Times")
by Mike Mirams, Paul McHeleron, Paul McElheron
ISBN 13: 9780273606161
Format: Hardcover (224 pages) Publisher: Financial Times Prentice Hall Published: Mar 1994
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Total Quality: Success Through People
by Ron Collard
ISBN 13: 9780852924235
Format: Hardcover (200 pages) Publisher: DA Information Services Published: Jul 1989
Japanese Manufacturing Techniques
by Richard T. Schonberger
ISBN 13: 9780029291009
Format: Hardcover (224 pages) Publisher: Macmillan USA Published: 01 Nov 1982
TQM: Text with Cases
by John S. Oakland
ISBN 13: 9780750657402
Format: Paperback (496 pages) Publisher: Routledge Published: 15 May 2003 Other Format: Paperback, Student Edition
Total Organizational Excellence: Achieving World-class Performance
by John S Oakland
ISBN 13: 9780750632096
Format: Hardcover (464 pages) Publisher: A Butterworth-Heinemann Title Published: 03 Feb 1999 Other Format: Paperback
ISBN 13: 9780750652711
Format: Paperback (280 pages) Publisher: Routledge Published: 30 Aug 2001 Other Format: Hardcover
Managing with Total Quality Management: Theory and Practice (Management, Work and Organisations)
by Adrian Wilkinson, Tom Redman, Ed Snape, Mick Marchington
ISBN 13: 9780333620076
Format: Paperback (228 pages) Publisher: Palgrave Published: 01 Jan 1998
Quantitative Methods: A Business Perspective
by Diana Bedward BSc Hons MIPD
ISBN 13: 9780750640930
Format: Paperback (281 pages) Publisher: A Butterworth-Heinemann Title Published: 04 Jun 1999
Benchmarking for Best Practice
by Mohamed Zairi
ISBN 13: 9780750639484
Format: Paperback (512 pages) Publisher: Routledge Published: 03 Feb 1998
Why TQM Fails and What to Do About it (Business Skills Express Series)
by Mark Graham Brown, Darcy Hitchcock, Marsha L. Willard
ISBN 13: 9780786301409
Format: Hardcover (250 pages) Publisher: Irwin Professional Publishing Published: 01 Apr 1994
Managing Quality Customer Service (Better Management Skills S.)
by William B. Martin
ISBN 13: 9780749403522
Format: Paperback (96 pages) Publisher: Kogan Page Ltd Published: 30 Jan 1991
In Pursuit of Quality: Case Against ISO 9000
by John Seddon
ISBN 13: 9781860760426
Format: Hardcover (240 pages) Publisher: Oak Tree Press Published: 01 May 1997