I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
by John Seddon
ISBN 13: 9780951973103
Format: Paperback (160 pages) Publisher: Vanguard Consulting Ltd Published: 01 Sep 1992
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What is Six Sigma Process Management?
by Rowland Hayler
ISBN 13: 9780071453417
Format: Illustrated (128 pages) Publisher: McGrawHill Education Published: 04 Jul 2005
Managing Quality Customer Service (Better Management Skills S.)
by William B. Martin
ISBN 13: 9780749403522
Format: Paperback (96 pages) Publisher: Kogan Page Ltd Published: 30 Jan 1991
Achieve Total Quality
by David Hutchins
ISBN 13: 9781870555388
Format: Hardcover (192 pages) Publisher: Director Books Published: 01 Apr 1991 Other Format: Paperback
Lean Six Sigma: Combining Six Sigma Quality with Lean Production Speed (GENERAL FINANCE & INVESTING)
by Michael L. George
ISBN 13: 9780071385213
Format: Illustrated (336 pages) Publisher: McGraw Hill Published: 16 May 2002
Quantitative Methods: A Business Perspective
by Diana Bedward BSc Hons MIPD
ISBN 13: 9780750640930
Format: Paperback (281 pages) Publisher: A Butterworth-Heinemann Title Published: 04 Jun 1999
Quality and Excellence in Human Services (Wiley Series in Clinical Psychology)
by Paul Dickens
ISBN 13: 9780471940548
Format: Paperback (220 pages) Publisher: Wiley–Blackwell Published: 11 Mar 1994
New Approach to Physical Distribution
by etc., James N. Arbury
ISBN 13: 9780814451397
Format: Hardcover (160 pages) Publisher: Amacom Published: Sep 1967
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series)
by Gerald J. Langley,Kevin M. Nolan,Clifford L. Norman,Lloyd P. Provost,Thomas W. Nolan
ISBN 13: 9780787902575
Format: Hardcover (400 pages) Publisher: Jossey Bass Published: 12 Jul 1996 Other Format: Illustrated
Black Belt Memory Jogger: Pocket Guide for 6 Sigma Success
by Six Sigma Academy
ISBN 13: 9781576810439
Format: Spiral-bound (266 pages) Publisher: Goal Q P C Inc Published: 01 Jan 2002
In Pursuit of Quality: Case Against ISO 9000
ISBN 13: 9781860760426
Format: Hardcover (240 pages) Publisher: Oak Tree Press Published: 01 May 1997
ISBN 13: 9781870555722
Format: Paperback (312 pages) Publisher: Director Books Published: Jun 1993 Other Format: Hardcover