Managing Quality
by Barrie G. Dale
ISBN 13: 9780631236146
Format: Paperback (552 pages) Publisher: Wiley–Blackwell Published: 12 May 2003 Other Format: Illustrated, Paperback
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Cases in Total Quality Management
by John Oakland,Leslie J. Porter
ISBN 13: 9780750615655
Format: Hardcover (288 pages) Publisher: Butterworth-Heinemann Ltd Published: 17 Feb 1994
Quality Assurance - A Pathway to Excellence
by Diana Sale
ISBN 13: 9780333749920
Format: Paperback (344 pages) Publisher: Palgrave Published: 05 Jun 2000 Other Format: Paperback
ISO 9000 for Small Businesses: A Guide to Cost-effective Compliance
by Raymond L. Tricker
ISBN 13: 9780750632911
Format: Paperback (256 pages) Publisher: Butterworth-Heinemann Ltd Published: 14 Apr 1997
Assessing Business Excellence
by Steve Tanner,Leslie J. Porter
ISBN 13: 9780750624794
Format: Hardcover (278 pages) Publisher: Butterworth-Heinemann Ltd Published: 31 May 1996
Quality or Else: the Revolution in World Business
by Lloyd Dobyns,Claire Crawford Mason
ISBN 13: 9780395637494
Format: Paperback (309 pages) Publisher: Houghton Mifflin (Trade) Published: 12 Apr 1996
Service Level Agreements: Managing Cost and Quality in Service Relationships
by Andrew Hiles
ISBN 13: 9780412542404
Format: Hardcover (126 pages) Publisher: Thomson Learning Published: 04 Mar 1993
Fast Track to Quality: A 12-month Program for Small to Mid-sized Businesses
by Roger Tunks
ISBN 13: 9780070654761
Format: Hardcover (292 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Jul 1992
The Little Black Book of Project Management
by Thomsett
ISBN 13: 9780814471371
Format: Paperback (192 pages) Publisher: Amacom Published: 01 Apr 2002 Other Format: Illustrated, Paperback
Reengineering and Total Quality in Schools (Schools Management Solutions)
by Brent.(Edi Davies,John West-Burnham
ISBN 13: 9780273624103
Format: Paperback (256 pages) Publisher: Financial Times/ Prentice Hall Published: 06 Dec 1996
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
by John Seddon
ISBN 13: 9780951973103
Format: Paperback (160 pages) Publisher: Vanguard Consulting Ltd Published: 01 Sep 1992
Smart Management: Using Politics in Organisations
by David Butcher, Martin Clarke
ISBN 13: 9780333949030
Format: Hardcover (176 pages) Publisher: Palgrave Macmillan Published: 18 Apr 2001