ISO 9001 - 2000 for Small Businesses: A Guide to Cost-effective Compliance
by Raymond L. Tricker
ISBN 13: 9780750648820
Format: Paperback (480 pages) Publisher: Butterworth-Heinemann Ltd Published: 18 Dec 2000 Other Format: Paperback
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Solve That Problem!: Tools and Techniques for Quality Improvement (Quest Quality)
by Quest Quality
ISBN 13: 9780749424824
Format: Paperback (118 pages) Publisher: Kogan Page Ltd Published: 30 Oct 1997
Understanding Benchmarking in a week, 2nd edn (IAW)
by John Macdonald
ISBN 13: 9780340711972
Format: Paperback (96 pages) Publisher: Hodder & Stoughton Published: 08 Apr 1998
Relationship Marketing: Text and Cases (CIM Professional Development S.)
by Helen Peck,Martin Christopher,Moira Clark,Adrian Payne
ISBN 13: 9780750636261
Format: Hardcover (524 pages) Publisher: Routledge Published: 13 May 1999
Total Quality Management in a week 2nd edition (IAW)
by John MacDonald
ISBN 13: 9780340711910
CMM Implementation Guide: Choregraphing Software Process Improvement
by Kim Caputo
ISBN 13: 9780201379389
Format: Paperback (336 pages) Publisher: Addison Wesley Published: 14 Apr 1998
What is Lean Six Sigma
by Mike L. George
ISBN 13: 9780071426688
Format: Paperback (96 pages) Publisher: McGraw-Hill Education Published: 17 Nov 2003
Cases in Total Quality Management
by John Oakland,Leslie J. Porter
ISBN 13: 9780750615655
Format: Hardcover (288 pages) Publisher: Butterworth-Heinemann Ltd Published: 17 Feb 1994
Teach Yourself Performance Management (Tybu)
by Phil Baguley
ISBN 13: 9780340876145
Format: Paperback (192 pages) Publisher: Teach Yourself Books Published: 26 Sep 2003
Service Level Agreements: Managing Cost and Quality in Service Relationships
by Andrew Hiles
ISBN 13: 9780412542404
Format: Hardcover (126 pages) Publisher: Thomson Learning Published: 04 Mar 1993
Beyond Total Quality Management (Sheldon Business Books)
by Larry Reynolds
ISBN 13: 9780859696753
Format: Paperback (128 pages) Publisher: Sheldon Press Published: 24 Feb 1994
Quality Improvement Tools and Techniques
by Peter Mears
ISBN 13: 9780070412194
Format: Hardcover (326 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Oct 1994