The Essence of TQM (2nd Edition) (The Essence Series)
by John Bank
ISBN 13: 9780135731147
Format: Paperback (278 pages) Publisher: Prentice Hall Trade Published: 31 Oct 2001
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Step-by-Step QFD: Customer-driven Product Design
by John Terninko
ISBN 13: 9781574441109
Format: Paperback (240 pages) Publisher: CRC Press Published: 31 Jul 1997
Fast Track to Quality: A 12-month Program for Small to Mid-sized Businesses
by Roger Tunks
ISBN 13: 9780070654761
Format: Hardcover (292 pages) Publisher: McGraw-Hill Inc.,US Published: 01 Jul 1992
The Little Black Book of Project Management
by Thomsett
ISBN 13: 9780814471371
Format: Paperback (192 pages) Publisher: Amacom Published: 01 Apr 2002 Other Format: Illustrated, Paperback
What is Lean Six Sigma
by Mike L. George
ISBN 13: 9780071426688
Format: Paperback (96 pages) Publisher: McGraw-Hill Education Published: 17 Nov 2003
Quality and Excellence in Human Services (Wiley Series in Clinical Psychology)
by Paul Dickens
ISBN 13: 9780471940548
Format: Paperback (220 pages) Publisher: Wiley–Blackwell Published: 11 Mar 1994
I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations
by John Seddon
ISBN 13: 9780951973103
Format: Paperback (160 pages) Publisher: Vanguard Consulting Ltd Published: 01 Sep 1992
Introduction to Quality Assurance
by Geoff Vorley, Fred Tickle
ISBN 13: 9780952839163
Format: Paperback (335 pages) Publisher: Quality Management & Training (Publications) Ltd Published: Apr 2000
Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor)
by Paul Harsin, Ray W. Wilson
ISBN 13: 9780527763442
Format: Paperback (168 pages) Publisher: Productivity Press Published: 01 Jan 1998
The New Lean Toolbox: Towards Fast, Flexible Flow
by John Bicheno
ISBN 13: 9780954124410
Format: Paperback (220 pages) Publisher: PICSIE Books Published: 26 Jan 2004 Other Format: Illustrated
Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization (The McGraw-Hill Professional Education Series)
by Greg Brue
ISBN 13: 9780071455480
Format: Illustrated (64 pages) Publisher: McGraw Hill Published: 16 Jun 2005
Memory Jogger II: a Pocket Guide of Tools for Continuous Improvement
by Michael Brassard
ISBN 13: 9781879364448
Format: Spiral-bound (164 pages) Publisher: Goal / QPC Published: 31 Dec 1994