Competing for Quality: Manager's Guide to Market Testing
by L. Barker
ISBN 13: 9780582236882
Format: Paperback (196 pages) Publisher: Financial Times/ Prentice Hall Published: 08 Nov 1993
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Understanding Benchmarking in a week, 2nd edn (IAW)
by John Macdonald
ISBN 13: 9780340711972
Format: Paperback (96 pages) Publisher: Hodder & Stoughton Published: 08 Apr 1998
Total Quality: Success Through People
by Ron Collard
ISBN 13: 9780852924235
Format: Hardcover (200 pages) Publisher: DA Information Services Published: Jul 1989
Continuous Improvement in Operations: Systematic Approach to Waste Reduction (Manufacturing & Production)
by Alan Robinson
ISBN 13: 9780915299515
Format: Hardcover (406 pages) Publisher: Productivity Press Published: Feb 1998
Managing Quality and Human Resources
by Barrie G. Dale, Cary L. Cooper
ISBN 13: 9780631200246
Format: Paperback (288 pages) Publisher: Wiley–Blackwell Published: 30 Oct 1997
Assessing Business Excellence
by Steve Tanner,Leslie J. Porter
ISBN 13: 9780750624794
Format: Hardcover (278 pages) Publisher: Butterworth-Heinemann Ltd Published: 31 May 1996 Other Format: Paperback
Achieving ISO 9000 (BS 5750): An Introduction to Quality Registration ("Sunday Times" Business Skills S.)
by Peter Jackson,David Ashton
ISBN 13: 9780749414405
Format: Hardcover (224 pages) Publisher: Kogan Page Ltd Published: 23 Feb 1995
Total Quality Learning: Building A Learning Organisation (Developmental Management)
by LESSEM
ISBN 13: 9780631168287
Format: Hardcover (312 pages) Publisher: Wiley–Blackwell Published: 18 Apr 1991
Deming and Juran: Gift to the World
by N/A
ISBN 13: 9781904208051
Format: Hardcover (436 pages) Publisher: Spire City Publishing Published: 31 Aug 2007
Measuring Customer Satisfaction and Loyalty: Survey Design, Use, and Statistical Analysis Methods
by Bob E. Hayes
ISBN 13: 9780873897433
Format: Hardcover (312 pages) Publisher: ASQ Quality Press Published: 31 Jul 2008
The Case Against ISO9000: How to Create Real Quality in Your Organisation
by John Seddon
ISBN 13: 9781860761737
Format: Paperback (250 pages) Publisher: Oak Tree Press Published: 15 Sep 2000
ISO 9000 Quality Systems Handbook
by David Hoyle
ISBN 13: 9780750640244
Format: Paperback (560 pages) Publisher: Butterworth-Heinemann Ltd Published: 30 Apr 1998 Other Format: Paperback