Practical Benchmarking: The Complete Guide : A complete guide
by P. Leonard, M. Zairi
ISBN 13: 9780412574108
Format: Hardcover (320 pages) Publisher: Springer Published: 31 May 1994
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Managing Quality of Service (Contracting & service provision)
by Alan Lawrie
ISBN 13: 9781873860861
Format: Paperback (120 pages) Publisher: Directory of Social Change Published: Sep 1995
Metrics and Models in Software Quality Engineering
by Stephen H. Kan
ISBN 13: 9780201633399
Format: Hardcover (344 pages) Publisher: Addison Wesley Published: 31 Dec 1994
Total Quality Management: The Route to Improving Performance
by John Oakland
ISBN 13: 9780893973865
Format: Hardcover (463 pages) Publisher: Nichols Publishing Company Published: 31 Dec 1993 Other Format: Hardcover
Quality Without Tears: The Art of Hassle-Free Management (GENERAL FINANCE & INVESTING)
by Philip B. Crosby
ISBN 13: 9780070145115
Format: Paperback (224 pages) Publisher: McGraw Hill Published: 30 Jun 1995 Other Format: Hardcover
ISO 9000 Pocket Guide
by David Hoyle
ISBN 13: 9780750640251
Format: Hardcover (496 pages) Publisher: Butterworth-Heinemann Ltd Published: 15 May 1998
Understanding Total Quality Management In A Week
by John MacDonald
ISBN 13: 9780340587645
Format: Paperback (100 pages) Publisher: Hodder Arnold H&S Published: 17 Jun 1993
Managing Quality
by Mihaela L Kelemen
ISBN 13: 9780761969044
Format: Illustrated (224 pages) Publisher: Sage Publications Ltd Published: 13 Dec 2002
Quality Management for Law Firms
by Matthew Moore
ISBN 13: 9781853287152
Format: Paperback (320 pages) Publisher: The Law Society Published: 31 Mar 2001
Total Quality Management: Text with Cases (Contemporary business studies)
by John S Oakland,Les Porter
ISBN 13: 9780750621243
Format: Student Edition (448 pages) Publisher: A Butterworth-Heinemann Title Published: 17 May 1995 Other Format: Paperback
Total Quality Management: The route to improving performance
by John S Oakland
ISBN 13: 9780750609937
Format: Hardcover (480 pages) Publisher: A Butterworth-Heinemann Title Published: 17 Feb 1994 Other Format: Hardcover
Managing with Total Quality Management: Theory and Practice (Management, Work and Organisations)
by Adrian Wilkinson, Tom Redman, Ed Snape, Mick Marchington
ISBN 13: 9780333620076
Format: Paperback (228 pages) Publisher: Palgrave Published: 01 Jan 1998