Buy Used and New Quality Assurance & Total Quality Management Books

On Great Service: A Framework for Action

by Leonard L. Berry

ISBN 13: 9780029185551

Format: Illustrated (308 pages)
Publisher: Free Press
Published: 01 Apr 1995

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Coaching Knock Your Socks Off Service

by Ron Zemke,Kristin Anderson

ISBN 13: 9780814479353

Format: Illustrated (174 pages)
Publisher: Amacom
Published: 01 Sep 1996

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The New Manufacturing Challenge

by Kiyoshi Suzaki

ISBN 13: 9780029320402

Format: Hardcover (255 pages)
Publisher: Macmillan USA
Published: 22 Jul 1987

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Understanding Total Quality Management In A Week

by John MacDonald

ISBN 13: 9780340587645

Format: Paperback (100 pages)
Publisher: Hodder Arnold H&S
Published: 17 Jun 1993

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Managing Quality

by Mihaela L Kelemen

ISBN 13: 9780761969044

Format: Illustrated (224 pages)
Publisher: Sage Publications Ltd
Published: 13 Dec 2002

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Managing Quality (Blackwell Business S.)

by Barrie G. Dale

ISBN 13: 9780631214106

Format: Paperback (480 pages)
Publisher: Wiley–Blackwell
Published: 14 Jul 1999
Other Format: Illustrated, Paperback

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Practical Benchmarking: The Complete Guide : A complete guide

by P. Leonard, M. Zairi

ISBN 13: 9780412574108

Format: Hardcover (320 pages)
Publisher: Springer
Published: 31 May 1994

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Managing Quality of Service (Contracting & service provision)

by Alan Lawrie

ISBN 13: 9781873860861

Format: Paperback (120 pages)
Publisher: Directory of Social Change
Published: Sep 1995

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ISO 9000 Pocket Guide

by David Hoyle

ISBN 13: 9780750640251

Format: Hardcover (496 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 15 May 1998

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Getting Started in Six Sigma: 111

by Michael C. Thomsett

ISBN 13: 9780471668114

Format: Paperback (224 pages)
Publisher: Wiley
Published: 03 Dec 2004

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Total Quality Management: Text with Cases (Contemporary business studies)

by John S Oakland,Les Porter

ISBN 13: 9780750621243

Format: Student Edition (448 pages)
Publisher: A Butterworth-Heinemann Title
Published: 17 May 1995
Other Format: Paperback

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The New Shop Floor Management: Empowering People for Continuous Improvement

by Kiyoshi Suzaki

ISBN 13: 9780029322659

Format: Hardcover (462 pages)
Publisher: The Free Press
Published: 27 Apr 1993

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