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The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series) The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series) by Gerald J. Langley,Kevin M. Nolan,Clifford L. Norman,Lloyd P. Provost,Thomas W. Nolan

The Improvement Guide: A Practical Approach to Enhancing Organizational Performance (Jossey Bass Business & Management Series)

by Gerald J. Langley,Kevin M. Nolan,Clifford L. Norman,Lloyd P. Provost,Thomas W. Nolan


ISBN 13: 9780787902575

Format: Hardcover (400 pages)
Publisher: Jossey Bass
Published: 12 Jul 1996
Other Format: Illustrated

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Understanding the Balanced Scorecard in a week (IAW) Understanding the Balanced Scorecard in a week (IAW) by Pippa Bourne,Mike Bourne

Understanding the Balanced Scorecard in a week (IAW)

by Pippa Bourne,Mike Bourne


ISBN 13: 9780340780046

Format: Paperback (95 pages)
Publisher: Hodder & Stoughton
Published: 26 May 2000
Other Format: Paperback

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Delivering Effective Training Sessions: Becoming a Confident and Competent Presenter (Fifty-Minute) Delivering Effective Training Sessions: Becoming a Confident and Competent Presenter (Fifty-Minute) by Geri E. H. McArdle, Sara Schneider

Delivering Effective Training Sessions: Becoming a Confident and Competent Presenter (Fifty-Minute)

by Geri E. H. McArdle, Sara Schneider


ISBN 13: 9781560521938

Format: Paperback (136 pages)
Publisher: Course Technology Inc
Published: 07 May 1993

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Competing Against Time: How Time-based Strategies Deliver Superior Performance Competing Against Time: How Time-based Strategies Deliver Superior Performance by George Stalk,Thomas M. Hout

Competing Against Time: How Time-based Strategies Deliver Superior Performance

by George Stalk,Thomas M. Hout


ISBN 13: 9780029152911

Format: Hardcover (288 pages)
Publisher: The Free Press
Published: 01 Mar 1990

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ISO 14001 and Beyond: Environmental Management Systems in the Real World ISO 14001 and Beyond: Environmental Management Systems in the Real World by Christopher Sheldon

ISO 14001 and Beyond: Environmental Management Systems in the Real World

by Christopher Sheldon


ISBN 13: 9781874719014

Format: Paperback (410 pages)
Publisher: Greenleaf Pubns
Published: Feb 1997

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12 Ladders to World Class Performance: Practical Steps to Seizing the Competitive Edge 12 Ladders to World Class Performance: Practical Steps to Seizing the Competitive Edge by David Drennan

12 Ladders to World Class Performance: Practical Steps to Seizing the Competitive Edge

by David Drennan


ISBN 13: 9780749430009

Format: Paperback (256 pages)
Publisher: Kogan Page Ltd
Published: 01 Oct 1999

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Managing Quality Managing Quality by Barrie G. Dale,Ton van der Wiele,Jos van Iwaarden

Managing Quality

by Barrie G. Dale,Ton van der Wiele,Jos van Iwaarden


ISBN 13: 9781405142793

Format: Illustrated (640 pages)
Publisher: Wiley–Blackwell
Published: 08 Nov 2007
Other Format: Paperback

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On Great Service: A Framework for Action On Great Service: A Framework for Action by Leonard L. Berry

On Great Service: A Framework for Action

by Leonard L. Berry


ISBN 13: 9780029185551

Format: Illustrated (308 pages)
Publisher: Free Press
Published: 01 Apr 1995

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Understanding Total Quality Management In A Week Understanding Total Quality Management In A Week by John MacDonald

Understanding Total Quality Management In A Week

by John MacDonald


ISBN 13: 9780340587645

Format: Paperback (100 pages)
Publisher: Hodder Arnold H&S
Published: 17 Jun 1993

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Managing Quality Managing Quality by Mihaela L Kelemen

Managing Quality

by Mihaela L Kelemen


ISBN 13: 9780761969044

Format: Illustrated (224 pages)
Publisher: Sage Publications Ltd
Published: 13 Dec 2002

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Total Quality Management: The Route to Improving Performance Total Quality Management: The Route to Improving Performance by John Oakland

Total Quality Management: The Route to Improving Performance

by John Oakland


ISBN 13: 9780893973865

Format: Hardcover (463 pages)
Publisher: Nichols Publishing Company
Published: 31 Dec 1993
Other Format: Hardcover

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