Buy Used and New Quality Assurance & Total Quality Management Books

I Want You to Cheat!: The Unreasonable Guide to Service and Quality in Organisations

by John Seddon

ISBN 13: 9780951973103

Format: Paperback (160 pages)
Publisher: Vanguard Consulting Ltd
Published: 01 Sep 1992

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12 Ladders to World Class Performance: Practical Steps to Seizing the Competitive Edge

by David Drennan

ISBN 13: 9780749430009

Format: Paperback (256 pages)
Publisher: Kogan Page Ltd
Published: 01 Oct 1999

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Understanding the Balanced Scorecard in a week (IAW)

by Pippa Bourne,Mike Bourne

ISBN 13: 9780340780046

Format: Paperback (95 pages)
Publisher: Hodder & Stoughton
Published: 26 May 2000
Other Format: Paperback

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Delivering Effective Training Sessions: Becoming a Confident and Competent Presenter (Fifty-Minute)

by Geri E. H. McArdle, Sara Schneider

ISBN 13: 9781560521938

Format: Paperback (136 pages)
Publisher: Course Technology Inc
Published: 07 May 1993

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Competing Against Time: How Time-based Strategies Deliver Superior Performance

by George Stalk,Thomas M. Hout

ISBN 13: 9780029152911

Format: Hardcover (288 pages)
Publisher: The Free Press
Published: 01 Mar 1990

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ISO 14001 and Beyond: Environmental Management Systems in the Real World

by Christopher Sheldon

ISBN 13: 9781874719014

Format: Paperback (410 pages)
Publisher: Greenleaf Pubns
Published: Feb 1997

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Managing Quality

by Barrie G. Dale,Ton van der Wiele,Jos van Iwaarden

ISBN 13: 9781405142793

Format: Illustrated (640 pages)
Publisher: Wiley–Blackwell
Published: 08 Nov 2007
Other Format: Paperback

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Health and Safety, Environment and Quality Audits

by Stephen Asbury

ISBN 13: 9780750680264

Format: Paperback (250 pages)
Publisher: Routledge
Published: 01 Nov 2007

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On Great Service: A Framework for Action

by Leonard L. Berry

ISBN 13: 9780029185551

Format: Illustrated (308 pages)
Publisher: Free Press
Published: 01 Apr 1995

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Coaching Knock Your Socks Off Service

by Ron Zemke,Kristin Anderson

ISBN 13: 9780814479353

Format: Illustrated (174 pages)
Publisher: Amacom
Published: 01 Sep 1996

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The New Manufacturing Challenge

by Kiyoshi Suzaki

ISBN 13: 9780029320402

Format: Hardcover (255 pages)
Publisher: Macmillan USA
Published: 22 Jul 1987

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Understanding Total Quality Management In A Week

by John MacDonald

ISBN 13: 9780340587645

Format: Paperback (100 pages)
Publisher: Hodder Arnold H&S
Published: 17 Jun 1993

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