Business Process Improvement Toolbox
by Bjorn Anderson
ISBN 13: 9780873894388
Format: Hardcover (233 pages) Publisher: McGraw-Hill Inc.,US Published: Jul 1999
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ISO 9000
by Brian Rothery
ISBN 13: 9780566074028
Format: Hardcover (258 pages) Publisher: Gower Publishing Ltd Published: 11 Mar 1993
TQM: Text with Cases
by John S. Oakland
ISBN 13: 9780750657402
Format: Paperback (496 pages) Publisher: Routledge Published: 15 May 2003 Other Format: Paperback, Student Edition
Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness (MGMT & LEADERSHIP)
by H. James Harrington
ISBN 13: 9780070267688
Format: Hardcover (274 pages) Publisher: McGraw Hill Published: 31 May 1991
Practical PRINCE 2
by Colin Bentley
ISBN 13: 9780117021136
Format: Paperback (191 pages) Publisher: Stationery Office Books Published: Apr 1998 Other Format: Paperback
Management Control Systems
by Robert N Anthony, Vijay Govindarajan
ISBN 13: 9780071254106
Format: Paperback (768 pages) Publisher: McGraw-Hill Higher Education Published: 01 Jul 2006 Other Format: Paperback
Juran on Quality by Design: The New Steps for Planning Quality Into Goods and Services
by J.M. Juran
ISBN 13: 9780029166833
Format: Illustrated (548 pages) Publisher: Simon and Schuster Published: 01 Oct 2008
ISO 9001:2000 For Small Businesses
by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)
ISBN 13: 9780750666176
Format: Paperback (480 pages) Publisher: A Butterworth-Heinemann Title Published: 01 Apr 2005 Other Format: Paperback
Total Organizational Excellence: Achieving World-class Performance
by John S Oakland
ISBN 13: 9780750632096
Format: Hardcover (464 pages) Publisher: A Butterworth-Heinemann Title Published: 03 Feb 1999 Other Format: Paperback
The Quality Movement: What Total Quality Management is Really All About!
by Helga Drummond
ISBN 13: 9780749407537
Format: Hardcover (160 pages) Publisher: Kogan Page Ltd Published: 30 Nov 1992
Relationship Marketing: Winning and Keeping Customers (CIM Professional Development)
by Adrian Payne,Martin Christopher,Helen Peck,Moira Clark
ISBN 13: 9780750640176
Format: Paperback (320 pages) Publisher: A Butterworth-Heinemann Title Published: 23 Mar 1998
Total Quality Management
by John S.Oakland
ISBN 13: 9780750600842
Format: Hardcover (328 pages) Publisher: Butterworth-Heinemann Ltd Published: 01 Jun 1991 Other Format: Hardcover