Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness (MGMT & LEADERSHIP)
by H. James Harrington
ISBN 13: 9780070267688
Format: Hardcover (274 pages) Publisher: McGraw Hill Published: 31 May 1991
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Practical PRINCE 2
by Colin Bentley
ISBN 13: 9780117021136
Format: Paperback (191 pages) Publisher: Stationery Office Books Published: Apr 1998 Other Format: Paperback
TQM: Text with Cases
by John S. Oakland
ISBN 13: 9780750657402
Format: Paperback (496 pages) Publisher: Routledge Published: 15 May 2003 Other Format: Paperback
Six Sigma for Managers: 24 Lessons to Understand and Apply Six Sigma Principles in Any Organization (The McGraw-Hill Professional Education Series)
by Greg Brue
ISBN 13: 9780071455480
Format: Illustrated (64 pages) Publisher: McGraw Hill Published: 16 Jun 2005
Trusted Partners: How Companies Build Mutual Trust
by Jordan D. Lewis
ISBN 13: 9780684836515
Format: Hardcover (304 pages) Publisher: Free Press Published: 02 May 2000
ISO 9000 Quality Systems Handbook
by David Hoyle
ISBN 13: 9780750640244
Format: Paperback (560 pages) Publisher: Butterworth-Heinemann Ltd Published: 30 Apr 1998 Other Format: Paperback
The Pursuit of Quality
by Brett Whitford
ISBN 13: 9780132559287
Format: Paperback (593 pages) Publisher: Prentice-Hall Published: 04 Aug 1996
ISO 9001:2000 For Small Businesses
by Ray Tricker (MSc IEng FIET FCIM FIQA FIRSE)
ISBN 13: 9780750666176
Format: Paperback (480 pages) Publisher: A Butterworth-Heinemann Title Published: 01 Apr 2005 Other Format: Paperback
Process Mastering: How to Establish and Document the Best Known Way to Do a Job (Productivity's Shopfloor)
by Paul Harsin, Ray W. Wilson
ISBN 13: 9780527763442
Format: Paperback (168 pages) Publisher: Productivity Press Published: 01 Jan 1998
The Quality Movement: What Total Quality Management is Really All About!
by Helga Drummond
ISBN 13: 9780749407537
Format: Hardcover (160 pages) Publisher: Kogan Page Ltd Published: 30 Nov 1992
Relationship Marketing: Winning and Keeping Customers (CIM Professional Development)
by Adrian Payne,Martin Christopher,Helen Peck,Moira Clark
ISBN 13: 9780750640176
Format: Paperback (320 pages) Publisher: A Butterworth-Heinemann Title Published: 23 Mar 1998
The Deming Management Method
by W. Edwards Deming, Mary Walton
ISBN 13: 9780399550003
Format: Paperback (288 pages) Publisher: Perigee Books Published: Sep 1986 Other Format: Hardcover, Paperback