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How to Improve Your Customer Service: An Action Plan for Managers (Business Action Guides) How to Improve Your Customer Service: An Action Plan for Managers (Business Action Guides) by Steve Macaulay,Sarah Cook

How to Improve Your Customer Service: An Action Plan for Managers (Business Action Guides)

by Steve Macaulay,Sarah Cook


ISBN 13: 9780749409999

Format: Paperback (160 pages)
Publisher: Kogan Page Ltd
Published: 30 May 1993

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Jack Jack by Jack Welch

Jack

by Jack Welch


ISBN 13: 9780747249795

Format: Paperback (496 pages)
Publisher: Headline
Published: 22 Dec 2003
Other Format: Hardcover, Illustrated, Paperback

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Essential Manager's Manual Essential Manager's Manual by Robert Heller,Tim Hindle

Essential Manager's Manual

by Robert Heller,Tim Hindle


ISBN 13: 9780751304008

Format: Hardcover (864 pages)
Publisher: DK
Published: 29 Oct 1998
Other Format: Hardcover

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Managing the Professional Service Firm Managing the Professional Service Firm by David H. Maister

Managing the Professional Service Firm

by David H. Maister


ISBN 13: 9780743231565

Format: Paperback (400 pages)
Publisher: Simon & Schuster UK
Published: 06 Jan 2003
Other Format: Paperback

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Financial Times Handbook of Management Financial Times Handbook of Management by Stuart Crainer

Financial Times Handbook of Management

by Stuart Crainer


ISBN 13: 9780273643500

Format: Hardcover (800 pages)
Publisher: Financial Times/ Prentice Hall
Published: 14 Dec 2000
Other Format: Box set, Paperback

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In Search of Excellence: Lessons from America's Best-run Companies In Search of Excellence: Lessons from America's Best-run Companies by Thomas J. Peters, Robert H. Waterman Jr.

In Search of Excellence: Lessons from America's Best-run Companies

by Thomas J. Peters, Robert H. Waterman Jr.


ISBN 13: 9780063380028

Format: Paperback (360 pages)
Publisher: HarperCollins
Published: Apr 1984
Other Format: Paperback

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Creating a Lean Culture Creating a Lean Culture by David Mann

Creating a Lean Culture

by David Mann


ISBN 13: 9781439811412

Format: Paperback (316 pages)
Publisher: Productivity Press
Published: 24 Mar 2010

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Winning: The Ultimate Business How-To Book Winning: The Ultimate Business How-To Book by Jack Welch,Suzy Welch

Winning: The Ultimate Business How-To Book

by Jack Welch,Suzy Welch


ISBN 13: 9780007197699

Format: Hardcover (384 pages)
Publisher: HarperCollins
Published: 04 Apr 2005
Other Format: paperback, Paperback

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Managing by Design: Using QFD to Transform Management Performance Managing by Design: Using QFD to Transform Management Performance by Michael Clargo

Managing by Design: Using QFD to Transform Management Performance

by Michael Clargo


ISBN 13: 9780954302108

Format: Paperback (528 pages)
Publisher: Tesseracts
Published: 01 Nov 2002

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An Introduction to Business Planning An Introduction to Business Planning by Kevan Scholes, Mary Klemm

An Introduction to Business Planning

by Kevan Scholes, Mary Klemm


ISBN 13: 9780333414361

Format: Paperback (272 pages)
Publisher: Palgrave Macmillan
Published: 15 Jun 1987
Other Format: Hardcover

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Working with Emotional Intelligence Working with Emotional Intelligence by Daniel Goleman

Working with Emotional Intelligence

by Daniel Goleman


ISBN 13: 9780747543848

Format: Paperback (400 pages)
Publisher: Bloomsbury Publishing PLC
Published: 29 Jun 1999
Other Format: Hardcover

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