The Balanced Scorecard: Translating Strategy into Action
by Robert S. Kaplan,David P. Norton
ISBN 13: 9780875846514
Format: Hardcover (336 pages) Publisher: Harvard Business Review Press Published: 01 Sep 1996
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The Ultimate Question: Driving Good Profits and True Growth
by Fred Reichheld
ISBN 13: 9781591397830
Format: Hardcover (224 pages) Publisher: Harvard Business Review Press Published: 01 Mar 2006
The Gentle Art of Getting Your Own Way: Proven Ways to Help You Get Agreement at Work and at Home
by Patrick Forsyth
ISBN 13: 9780572033224
Format: Illustrated (176 pages) Publisher: Foulsham Published: 01 Jun 2007
Mastering the Dynamics of Innovation
by James M. Utterback
ISBN 13: 9780875847405
Format: Paperback (288 pages) Publisher: Harvard Business Review Press Published: 01 Oct 1996
Principle Centred Leadership
by Stephen R. Covey
ISBN 13: 9780684858418
Format: Paperback (352 pages) Publisher: Simon & Schuster UK Published: 04 Jan 1999 Other Format: Paperback
Inspiring Leadership: Staying Afloat in Turbulent Times
by Jane Cranwell-Ward,Andrea Bacon,Rosie Mackie
ISBN 13: 9781861529824
Format: Paperback (480 pages) Publisher: Cengage Learning EMEA Published: 09 May 2002
Organizational Culture and Leadership (J–B US non–Franchise Leadership)
by Edgar H. Schein
ISBN 13: 9780787975975
Format: Paperback (464 pages) Publisher: Jossey Bass Published: 21 Sep 2004
Training in the age of the learner
by Martin Sloman
ISBN 13: 9780852929919
Format: Paperback (144 pages) Publisher: McGraw-Hill Education / Europe, Middle East & Africa Published: 01 Aug 2003
Motivate to Win: Learn How to Motivate Yourself and Others to Really Get Results
by Richard Denny
ISBN 13: 9780749409654
Format: Hardcover (160 pages) Publisher: Kogan Page Ltd Published: 30 May 1993 Other Format: Paperback
Customer Care
by Sarah Cook
ISBN 13: 9780749420758
Format: Paperback (224 pages) Publisher: Kogan Page Ltd Published: 21 Mar 1997 Other Format: Paperback
Brilliant Negotiations: What the best Negotiators Know, Do and Say
by Dr Nic Peeling
ISBN 13: 9780273712350
Format: Paperback (152 pages) Publisher: Prentice Hall Published: 19 Nov 2007
Motivating People (Essential Managers)
by Pippa Bourne, Michael Bourne
ISBN 13: 9781405336871
Format: Paperback (72 pages) Publisher: Dorling Kindersley Published: 01 Oct 2009