Managing Customer Value: Creating Quality and Service That Customers Can See
by Bradley T. Gale
ISBN 13: 9780029110454
Format: Hardcover (424 pages) Publisher: Macmillan Publishers New Zealand Published: 01 Oct 1994
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Zap the Gaps!: Target Higher Performance and Achieve It!
by Dana Robinson,Jim Robinson
ISBN 13: 9780060503000
Format: Illustrated (140 pages) Publisher: HarperCollins Publishers (Australia) Pty Ltd Published: Jul 2002
Beyond Re-engineering: How the Process-Centered Organisation Is Changing Our Work and Our Lives
by Michael Hammer
ISBN 13: 9780887308802
Format: Paperback (306 pages) Publisher: Harper Business Published: 15 Jan 2020 Other Format: Hardcover, Paperback
Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness (MGMT & LEADERSHIP)
by H. James Harrington
ISBN 13: 9780070267688
Format: Hardcover (274 pages) Publisher: McGraw Hill Published: 31 May 1991
The Leader as Coach: Strategies for Coaching and Developing Others
by D. Peterson,Mary Hicks
ISBN 13: 9780938529149
Format: Paperback (143 pages) Publisher: Atlantic Books Published: 31 Dec 1996
Getting Things Done When You are Not in Charge
by Geoffrey M. Bellman
ISBN 13: 9781881052029
Format: Paperback (304 pages) Publisher: Jossey Bass Published: 01 Feb 1993
The UK Maharajas: Inside the South Asian Success Story
by Ram Gidoomal
ISBN 13: 9781857881882
Format: Hardcover (224 pages) Publisher: Nicholas Brealey Publishing Published: 15 Nov 1997
Five Frogs on a Log: A CEO's Field Guide to Accelerating the Transition in Mergers, Acquisitions And Gut Wrenching Change
by Mark L. Feldman,Michael F. Spratt
ISBN 13: 9780887309816
Format: Hardcover (224 pages) Publisher: HarperBusiness Published: 20 Mar 2011 Other Format: Hardcover
Mastering People Management (FT Mastering)
by James Pickford
ISBN 13: 9780273661924
Format: Paperback (300 pages) Publisher: Financial Times/ Prentice Hall Published: 18 Oct 2002
Managing the Professional Service Firm
by David H. Maister
ISBN 13: 9780684834313
Format: Paperback (368 pages) Publisher: Simon & Schuster Published: 07 Jul 1997 Other Format: Hardcover, Paperback
Communicating Effectively (The Briefcase Books) (Briefcase Books Series)
by Lani Arredondo
ISBN 13: 9780071364294
Format: Illustrated (240 pages) Publisher: McGraw-Hill Published: 01 Nov 2000
Coaching for Improved Work Performance, Revised Edition (MGMT & LEADERSHIP)
by Ferdinand F. Fournies
ISBN 13: 9780071352932
Format: Illustrated (256 pages) Publisher: McGraw Hill Published: 16 Dec 1999 Other Format: Paperback