The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers
by Peggy Carlaw
ISBN 13: 9780070779747
Format: Paperback (224 pages) Publisher: McGraw-Hill Education Published: 01 Oct 1998 Other Format: Paperback
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Starting Up on Your Own: How to Succeed as an Independent Consultant or Freelance
by Mike Johnson
ISBN 13: 9780273731177
Format: Paperback (243 pages) Publisher: FT Publishing International Published: 17 Dec 2009
What They Don’t Teach You at Harvard Business School
by Mark H. McCormack
ISBN 13: 9780006369530
Format: Paperback (256 pages) Publisher: HarperCollins Business Published: 17 Mar 1986 Other Format: Hardcover, Paperback
Zapp! the Lightning of Empowerment: How to Improve Quality, Productivity, and Employee Satisfaction
by William Byham,Jeff Cox
ISBN 13: 9780449002827
Format: Illustrated (224 pages) Publisher: Ballantine Books Published: 03 Mar 1992 Other Format: Hardcover, Paperback
John Adair's 100 Greatest Ideas for Effective Leadership and Management (WH Smiths 100 Greatest)
by John Adair
ISBN 13: 9781841121406
Format: Paperback (192 pages) Publisher: Capstone Published: 08 Jul 2002
This Indecision is Final: 32 Management Secrets of Albert Einstein, Billie Holliday and a Bunch of Other People Who Never Worked 9-5
by Barry Gibbons
ISBN 13: 9780786308385
Format: Hardcover (165 pages) Publisher: Irwin Professional Publishing Published: 01 Jun 1996
Power of Learning: Fostering Employee Growth
by Klas Mellander
ISBN 13: 9781556238932
Format: Hardcover (224 pages) Publisher: McGraw-Hill Inc.,US Published: 01 May 1993
Coaching For Performance: Growing People, Performance and Purpose
by Sir John Whitmore
ISBN 13: 9781857883039
Format: Paperback (168 pages) Publisher: Nicholas Brealey Publishing Published: 12 Mar 2002 Other Format: Paperback
52 Network Marketing Tips for Success, Wealth and Happiness
by Tim Connor
ISBN 13: 9780960629602
Format: Paperback (182 pages) Publisher: Executive Books Published: 08 Jul 1999
Managing Change and Transition (Harvard Business Essentials)
by Harvard Business Review
ISBN 13: 9781578518746
Format: Paperback (160 pages) Publisher: Harvard Business Review Press Published: 01 Jan 2003
Strategic Operations Management
by etc., Peter Jones, Steve Brown, John Bessant, Richard Lamming
ISBN 13: 9780750642576
Format: Paperback (296 pages) Publisher: Butterworth-Heinemann Ltd Published: 17 Apr 2000
Managing Across Cultures
by Prof Susan C. Schneider,Assoc Prof Jean-Louis Barsoux
ISBN 13: 9780273646631
Format: Illustrated (352 pages) Publisher: Financial Times/ Prentice Hall Published: 19 Nov 2002