Handbook of Training Evaluation and Measurement Methods: Proven Models and Methods for Evaluating Any HRD Program (Improving Human Performance)
by Jack J. Phillips PhD in Human Resource Management.
ISBN 13: 9780884153870
Format: Hardcover (420 pages) Publisher: Gulf Professional Publishing Published: 08 Apr 1999
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The Market Driven Organization: Attracting and Keeping Valuable Customers
by George S. Day
ISBN 13: 9780684864679
Format: Hardcover (304 pages) Publisher: Free Press Published: 15 Dec 1999
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
by W. Earl Sasser Jr.,Leonard A. Schlesinger,James L. Heskett
ISBN 13: 9780684832562
Format: Illustrated (320 pages) Publisher: Free Press Published: 03 Jun 1997
Communicating Effectively (The Briefcase Books) (Briefcase Books Series)
by Lani Arredondo
ISBN 13: 9780071364294
Format: Illustrated (240 pages) Publisher: McGraw-Hill Published: 01 Nov 2000
(Inner) Fitness and the Fit Corporation
by Ben C. Fletcher
ISBN 13: 9781861526441
Format: Paperback (192 pages) Publisher: Cengage Learning Published: 01 Sep 2000
Coaching Knock Your Socks Off Service
by Ron Zemke,Kristin Anderson
ISBN 13: 9780814479353
Format: Illustrated (174 pages) Publisher: Amacom Published: 01 Sep 1996
The Stories of Facebook, Youtube and Myspace: The People, the Hype and the Deals Behind the Giants of Web 2.0
by Sarah Lacy
ISBN 13: 9781854584533
Format: Hardcover (288 pages) Publisher: Crimson Publishing Published: 05 Nov 2008
Funky Business: Talent Makes Capital Dance (Financial Times Series)
by Kjell Nordstrom,Jonas Ridderstrale
ISBN 13: 9780273659075
Format: Illustrated (288 pages) Publisher: Financial Times/ Prentice Hall Published: 20 Nov 2001 Other Format: Paperback
Cambridge Entrepreneurs: In the Business of Technology
by Lindy Beveridge
ISBN 13: 9781857570762
Format: Paperback (128 pages) Publisher: Granta Editions Published: 07 Apr 2001
Dragons’ Den: Your Road to Success
by Duncan Bannatyne,Deborah Meaden,Peter Jones,Theo Paphitis,James Caan
ISBN 13: 9780007299331
Format: Abridged (96 pages) Publisher: Collins Published: 05 Mar 2009
Stewardship: Choosing Service Over Self Interest
by Peter Block
ISBN 13: 9781881052289
Format: Hardcover (288 pages) Publisher: Berrett-Koehler Published: 16 Jul 1993 Other Format: Paperback
Managing the Professional Service Firm
by David H. Maister
ISBN 13: 9780684834313
Format: Paperback (368 pages) Publisher: Simon & Schuster Published: 07 Jul 1997 Other Format: Hardcover, Paperback