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The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers by Peggy Carlaw

The Big Book of Customer Service Training Games (Big Book Series): Quick, Fun Activities for Training Customer Service Reps, Salespeople, and Anyone Else Who Deals With Customers

by Peggy Carlaw


ISBN 13: 9780070779747

Format: Paperback (224 pages)
Publisher: McGraw-Hill Education
Published: 01 Oct 1998
Other Format: Paperback

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What They Don’t Teach You at Harvard Business School What They Don’t Teach You at Harvard Business School by Mark H. McCormack

What They Don’t Teach You at Harvard Business School

by Mark H. McCormack


ISBN 13: 9780006369530

Format: Paperback (256 pages)
Publisher: HarperCollins Business
Published: 17 Mar 1986
Other Format: Hardcover, Paperback

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Harvard Business Review on Entrepreneurship (Harvard Business Review Paperback S.) "Harvard Business Review" on Entrepreneurship ("Harvard Business Review" Paperback S.) by Harvard Business Review

"Harvard Business Review" on Entrepreneurship ("Harvard Business Review" Paperback S.)

by Harvard Business Review


ISBN 13: 9780875849102

Format: Paperback (224 pages)
Publisher: Harvard Business Review Press
Published: 01 Apr 1999

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Journey to the Emerald City: Implement the Oz Principle to Achive a Competitive Edge through a Culture of Accountability Journey to the Emerald City: Implement the Oz Principle to Achive a Competitive Edge through a Culture of Accountability by Tom Smith, Roger Connors

Journey to the Emerald City: Implement the Oz Principle to Achive a Competitive Edge through a Culture of Accountability

by Tom Smith, Roger Connors


ISBN 13: 9780735203587

Format: Paperback (256 pages)
Publisher: Prentice-Hall
Published: Jul 2002

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Stewardship: Choosing Service Over Self-Interest Stewardship: Choosing Service Over Self-Interest by Peter Block

Stewardship: Choosing Service Over Self-Interest

by Peter Block


ISBN 13: 9781881052869

Format: Paperback (288 pages)
Publisher: Berrett-Koehler
Published: 01 Apr 1996
Other Format: Hardcover

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This Indecision is Final: 32 Management Secrets of Albert Einstein, Billie Holliday and a Bunch of Other People Who Never Worked 9-5 This Indecision is Final: 32 Management Secrets of Albert Einstein, Billie Holliday and a Bunch of Other People Who Never Worked 9-5 by Barry Gibbons

This Indecision is Final: 32 Management Secrets of Albert Einstein, Billie Holliday and a Bunch of Other People Who Never Worked 9-5

by Barry Gibbons


ISBN 13: 9780786308385

Format: Hardcover (165 pages)
Publisher: Irwin Professional Publishing
Published: 01 Jun 1996

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Coaching For Performance: Growing People, Performance and Purpose Coaching For Performance: Growing People, Performance and Purpose by Sir John Whitmore

Coaching For Performance: Growing People, Performance and Purpose

by Sir John Whitmore


ISBN 13: 9781857883039

Format: Paperback (168 pages)
Publisher: Nicholas Brealey Publishing
Published: 12 Mar 2002
Other Format: Paperback

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Organizational Development: A Process of Learning and Changing (Prentice Hall Organizational Development Series) (Addison-Wesley Od Series) Organizational Development: A Process of Learning and Changing (Prentice Hall Organizational Development Series) (Addison-Wesley Od Series) by W. Warner Burke

Organizational Development: A Process of Learning and Changing (Prentice Hall Organizational Development Series) (Addison-Wesley Od Series)

by W. Warner Burke


ISBN 13: 9780201508352

Format: Paperback (240 pages)
Publisher: Pearson FT Press
Published: 31 Aug 1993
Other Format: Paperback

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Tycoon Tycoon by Peter Jones

Tycoon

by Peter Jones


ISBN 13: 9780340952351

Format: Paperback (272 pages)
Publisher: Hodder Paperbacks
Published: 17 Apr 2008

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Airline: A Strategic Management Simulation Airline: A Strategic Management Simulation by Jerald R. Smith, Peggy A. Golden

Airline: A Strategic Management Simulation

by Jerald R. Smith, Peggy A. Golden


ISBN 13: 9780130654885

Format: Paperback (120 pages)
Publisher: Prentice Hall
Published: 26 Jul 2001
Other Format: Paperback

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Shopping, Seduction & Mr Selfridge Shopping, Seduction & Mr Selfridge by Woodhead, Lindy Lindy Woodhead,

Shopping, Seduction & Mr Selfridge

by Woodhead, Lindy Lindy Woodhead,


ISBN 13: 9781861971692

Format: paperback
Publisher: Profile Books

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The Beermat Entrepreneur: Turn Your Good Idea into A Great Business The Beermat Entrepreneur: Turn Your Good Idea into A Great Business by Mike Southon,Chris West

The Beermat Entrepreneur: Turn Your Good Idea into A Great Business

by Mike Southon,Chris West


ISBN 13: 9780273659297

Format: Paperback (176 pages)
Publisher: Prentice Hall
Published: 07 Mar 2002

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