The Market Driven Organization: Attracting and Keeping Valuable Customers
by George S. Day
ISBN 13: 9780684864679
Format: Hardcover (304 pages) Publisher: Free Press Published: 15 Dec 1999
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The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
by W. Earl Sasser Jr.,Leonard A. Schlesinger,James L. Heskett
ISBN 13: 9780684832562
Format: Illustrated (320 pages) Publisher: Free Press Published: 03 Jun 1997
Communicating Effectively (The Briefcase Books) (Briefcase Books Series)
by Lani Arredondo
ISBN 13: 9780071364294
Format: Illustrated (240 pages) Publisher: McGraw-Hill Published: 01 Nov 2000
Understanding Enterprise, Entrepreneurship and Small Business
by Simon Bridge,Ken O'Neill,Stan Cromie
ISBN 13: 9780333984659
Format: Paperback (544 pages) Publisher: Palgrave Macmillan Published: 01 Apr 2003 Other Format: Paperback
(Inner) Fitness and the Fit Corporation
by Ben C. Fletcher
ISBN 13: 9781861526441
Format: Paperback (192 pages) Publisher: Cengage Learning Published: 01 Sep 2000
Coaching Knock Your Socks Off Service
by Ron Zemke,Kristin Anderson
ISBN 13: 9780814479353
Format: Illustrated (174 pages) Publisher: Amacom Published: 01 Sep 1996
The Stories of Facebook, Youtube and Myspace: The People, the Hype and the Deals Behind the Giants of Web 2.0
by Sarah Lacy
ISBN 13: 9781854584533
Format: Hardcover (288 pages) Publisher: Crimson Publishing Published: 05 Nov 2008
Funky Business: Talent Makes Capital Dance (Financial Times Series)
by Kjell Nordstrom,Jonas Ridderstrale
ISBN 13: 9780273659075
Format: Illustrated (288 pages) Publisher: Financial Times/ Prentice Hall Published: 20 Nov 2001 Other Format: Paperback
Business Stripped Bare: Adventures of a Global Entrepreneur
by Sir Richard Branson
ISBN 13: 9781905264438
Format: Hardcover (352 pages) Publisher: Virgin Books Published: 18 Sep 2008 Other Format: Paperback
The Consultant's Calling: Bringing Who You Are to What You Do, New and Revised (Jossey-Bass Business & Management)
by Geoffrey M. M. Bellman
ISBN 13: 9780787958473
Format: Paperback (282 pages) Publisher: Jossey-Bass Published: 29 Oct 2001 Other Format: Paperback
Stewardship: Choosing Service Over Self Interest
by Peter Block
ISBN 13: 9781881052289
Format: Hardcover (288 pages) Publisher: Berrett-Koehler Published: 16 Jul 1993 Other Format: Paperback
Managing the Professional Service Firm
by David H. Maister
ISBN 13: 9780684834313
Format: Paperback (368 pages) Publisher: Simon & Schuster Published: 07 Jul 1997 Other Format: Paperback