Supercharge Your Management Role: Making the Transition to Internal Consultant
by Mark Thomas, Sam Elbeik
ISBN 13: 9780750625463
Format: Paperback (224 pages) Publisher: Butterworth-Heinemann Ltd Published: 25 Apr 1996
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Total Customer Service: The Ultimate Weapon
by William H. Davidow,Bro Uttal
ISBN 13: 9780060920098
Format: Paperback (240 pages) Publisher: HarperCollins Published: 07 Aug 1990
True Professionalism: The Courage to Care About Your People, Your Clients, and Your Career
by Maister
ISBN 13: 9780684840048
Format: Paperback (210 pages) Publisher: Simon & Schuster Australia Published: 14 Jun 2000 Other Format: Hardcover, Paperback
Juggle! Rethink Work, Reclaim your Life
by Ian Sanders
ISBN 13: 9781906465377
Format: Paperback (216 pages) Publisher: Capstone Published: 06 Feb 2009
Handbook of Training Evaluation and Measurement Methods: Proven Models and Methods for Evaluating Any HRD Program (Improving Human Performance)
by Jack J. Phillips PhD in Human Resource Management.
ISBN 13: 9780884153870
Format: Hardcover (420 pages) Publisher: Gulf Professional Publishing Published: 08 Apr 1999 Other Format: Hardcover
The Market Driven Organization: Attracting and Keeping Valuable Customers
by George S. Day
ISBN 13: 9780684864679
Format: Hardcover (304 pages) Publisher: Free Press Published: 15 Dec 1999
The Service Profit Chain: How Leading Companies Link Profit and Growth to Loyalty, Satisfaction, and Value
by W. Earl Sasser Jr.,Leonard A. Schlesinger,James L. Heskett
ISBN 13: 9780684832562
Format: Illustrated (320 pages) Publisher: Free Press Published: 03 Jun 1997
Understanding Enterprise, Entrepreneurship and Small Business
by Simon Bridge,Ken O'Neill,Stan Cromie
ISBN 13: 9780333984659
Format: Paperback (544 pages) Publisher: Palgrave Macmillan Published: 01 Apr 2003 Other Format: Paperback
Coaching Knock Your Socks Off Service
by Ron Zemke,Kristin Anderson
ISBN 13: 9780814479353
Format: Illustrated (174 pages) Publisher: Amacom Published: 01 Sep 1996
The Stories of Facebook, Youtube and Myspace: The People, the Hype and the Deals Behind the Giants of Web 2.0
by Sarah Lacy
ISBN 13: 9781854584533
Format: Hardcover (288 pages) Publisher: Crimson Publishing Published: 05 Nov 2008 Other Format: Paperback
Dragons’ Den: Your Road to Success
by Duncan Bannatyne,Deborah Meaden,Peter Jones,Theo Paphitis,James Caan
ISBN 13: 9780007299331
Format: Abridged (96 pages) Publisher: Collins Published: 05 Mar 2009
Kitchen Table Tycoon: How to Make It Work as a Mother and an Entrepreneur
by Anita Naik
ISBN 13: 9780749927912
Format: Paperback (224 pages) Publisher: Piatkus Books Published: 27 Mar 2008