True Professionalism: The Courage to Care about Your People, Your Clients and Your Career

Managing Director, J.P. Morgan & Co., Inc.

Must reading for professionals who can't get out of their own way.

Vice President, Goldman, Sachs & Co.

Captures the fundamental dilemmas which underlie the management of a professional service firm. An invaluable source.

President, CSC Consulting

Maister has a remarkable ability to cut to the quick and challenge executives to take on the burden of leadership by offering practical advice on how to connect business behavior to principles and values.

Managing Partner and Chief Executive, Andersen Worldwide

Full of the practical wisdom that we have come to expect from David Maister. Professionals of every kind will find something useful in this collection of rich insights and ideas.

Chairman, WPP Group PLC

Helpful to everyone interested in improving the performance of professional service firms. Provocative, controversial and stimulating, Maister challenges traditional thinking and provides new insights on a wide range of important issues.

Chairman and Director, McKinsey & Company, Netherlands

Maister is a master in the field of professionalism. Whereas his focus clearly is on the professional firm, many of his thoughts are also relevant to the top management of large international corporations, both in their dealings with professionals and in their own management actions.

Executive Vice President and General Counsel, Bridgestone/Firestone, Inc.

Provides a common sense blueprint for professional success, emphasizing the simple but often neglected principles that make for a fulfilling and productive career. Anyone who wants to be thought of as a professional will benefit from reading this book, Maister's insights apply to people at all levels of organizations and in a wide variety of industries and professions.