by Lerzan Aksoy (Editor), TimothyKeiningham (Editor), David Bejou (Editor)
Takes the various elements of customer centric marketing and brings them together using the research and case studies from various industries. This book discusses research and concepts to provide practitioners, educators, and students with an understanding of the range of issues relevant to customer centric marketing.
Format: Hardcover
Pages: 170
Edition: 1
Publisher: Routledge
Published: 14 Feb 2008
ISBN 10: 0789038021
ISBN 13: 9780789038029