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Effective User Support: How to Manage the IT Helpdesk

by Noel Bruton

ISBN 13: 9780077079536

Format: Paperback (220 pages)
Publisher: McGraw-Hill Publishing Co.
Published: 01 Jun 1995

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How to Manage the IT Helpdesk

by Noel Bruton

ISBN 13: 9780750638111

Format: Paperback (240 pages)
Publisher: Butterworth-Heinemann Ltd
Published: 05 Jun 1997

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How to Manage the IT Help Desk: A Guide for User Support and Call Center (Computer Weekly Professional)

by Noel Bruton

ISBN 13: 9780750649018

Format: Paperback (372 pages)
Publisher: A Butterworth-Heinemann Title
Published: 08 Apr 2002

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Managing the IT Services Process (Computer Weekly Professional)

by Noel Bruton

ISBN 13: 9780750657235

Format: Illustrated (242 pages)
Publisher: Routledge
Published: 04 Jul 2005

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