Customer Loyalty: How to Earn it, How to Keep it (Jossey-Bass Business and Management Reader)
by Jill Griffin
ISBN 13: 9780787908607
Format: Paperback (256 pages) Publisher: Jossey Bass Published: 12 Jun 1997 Other Format: Paperback
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Customer Loyalty: How to Earn It, How to Keep It (Jossey-Bass Business & Management)
ISBN 13: 9780787963880
Format: Paperback (272 pages) Publisher: Jossey-Bass Published: 25 Sep 2002 Other Format: Paperback