Step-by-Step QFD: Customer-driven Product Design
by John Terninko
ISBN 13: 9781574441109
Format: Paperback (240 pages) Publisher: CRC Press Published: 31 Jul 1997
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Systematic Innovation: Introduction to the Theory of Inventive Problem Solving (TR12) (APICS Series on Resource Management)
by John Terninko,Alla Zusman,Boris Zlotin
ISBN 13: 9781574441116
Format: Paperback (208 pages) Publisher: CRC Press Published: 15 Apr 1998