Business Process Management: 7th International Conference, BPM 2009, Ulm, Germany, September 8-10, 2009, Proceedings (Lecture Notes in Computer ... Applications, incl. Internet/Web, and HCI)
by
ISBN 13: 9783642038471
Format: Paperback (363 pages) Publisher: Springer Published: 28 Aug 2009
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Design and Control of Workflow Processes: Business Process Management for the Service Industry (Lecture Notes in Computer Science)
by Hajo Reijers
ISBN 13: 9783540011866
Format: Paperback (320 pages) Publisher: Springer Published: 07 Apr 2003