IT Service Management: A Guide for ITIL® V3 Foundation Exam Candidates
by N/A
ISBN 13: 9781906124199
Format: Paperback (216 pages) Publisher: British Computer Society Published: 21 Dec 2009
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IT Service Management: A Guide for ITIL Foundation Exam Candidates
by Ernest Brewster,Richard Griffiths,Aidan Lawes,John Sansbury
ISBN 13: 9781906124939
Format: Paperback (200 pages) Publisher: British Computer Society Published: 05 May 2012