IT Service Management: A Guide for ITIL® V3 Foundation Exam Candidates
by N/A
ISBN 13: 9781906124199
Format: Paperback (216 pages) Publisher: British Computer Society Published: 21 Dec 2009
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IT Service Management: A Guide for ITIL Foundation Exam Candidates
by Ernest Brewster,Richard Griffiths,Aidan Lawes,John Sansbury
ISBN 13: 9781906124939
Format: Paperback (200 pages) Publisher: British Computer Society Published: 05 May 2012
Business Relationship Manager: Careers in IT Service Management (BCS Guides to IT Roles)
by Ernest Brewster
ISBN 13: 9781780172507
Format: Paperback (190 pages) Publisher: BCS, The Chartered Institute for IT Published: 30 Jun 2014