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IT Service Management: A Guide for ITIL Foundation Exam Candidates

by Ernest Brewster,Richard Griffiths,Aidan Lawes,John Sansbury

ISBN 13: 9781906124939

Format: Paperback (200 pages)
Publisher: British Computer Society
Published: 05 May 2012

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Business Relationship Manager: Careers in IT Service Management (BCS Guides to IT Roles)

by Ernest Brewster

ISBN 13: 9781780172507

Format: Paperback (190 pages)
Publisher: BCS, The Chartered Institute for IT
Published: 30 Jun 2014

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