Take Their Breath Away: How Imaginative Service Creates Devoted Customers
by Chip R. Bell, John R. Patterson
ISBN 13: 9780470443507
Format: Hardcover (304 pages) Publisher: John Wiley & Sons Published: 22 May 2009
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Political Life in the City of Rome (Classical World Series)
by John R. Patterson
ISBN 13: 9781853995149
Format: Paperback (98 pages) Publisher: Bristol Classical Press Published: 24 Feb 2000