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Making Customer Satisfaction Happen: A Strategy for Delighting Customers Making Customer Satisfaction Happen: A Strategy for Delighting Customers by R.M. McNealy

Making Customer Satisfaction Happen: A Strategy for Delighting Customers

by R.M. McNealy


ISBN 13: 9780412589201

Format: Hardcover (212 pages)
Publisher: Springer
Published: Apr 1999

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Used : $9.59  
 
Used : $9.59