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Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods) Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods) by Kai Yang

Voice of the Customer: Capture and Analysis (Six SIGMA Operational Methods)

by Kai Yang


ISBN 13: 9780071465441

Format: Hardcover (416 pages)
Publisher: McGraw-Hill Professional
Published: 01 Dec 2007

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New : $138.02  
New : $138.02