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State of the Real

by

ISBN 13: 9781845110772

Format: Paperback (208 pages)
Publisher: I.B.Tauris
Published: 26 Jan 2007

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The Relationship-based Enterprise: Powering Business Success Through Customer Relationship Management

by Ray McKenzie

ISBN 13: 9780070860810

Format: Hardcover (367 pages)
Publisher: McGraw-Hill Inc.,US
Published: 01 Feb 2001

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