The Nordstrom Way: The Inside Story of America's Number 1 Customer Service Company (Norddstrom Way)
by Robert Spector,Patrick D. McCarthy
ISBN 13: 9780471354864
Format: Hardcover (244 pages) Publisher: John Wiley & Sons Published: 16 Dec 1999 Other Format: Hardcover
Save for later
The Nordstrom Way: The Inside Story of America's Number 1 Customer Service Company
by Robert Spector, Patrick D. McCarthy
ISBN 13: 9780471584964
Format: Hardcover (244 pages) Publisher: John Wiley & Sons Published: 14 Nov 1995