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Service Management: Operations, Strategy, Information Technology Service Management: Operations, Strategy, Information Technology by James A Fitzsimmons,Mona J Fitzsimmons

Service Management: Operations, Strategy, Information Technology

by James A Fitzsimmons,Mona J Fitzsimmons


ISBN 13: 9780071289276

Format: Paperback (608 pages)
Publisher: McGraw-Hill Higher Education
Published: 01 Jul 2010

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