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Service Management: Operations, Strategy, Information Technology w/Student CD

by James A Fitzsimmons,Mona J Fitzsimmons

ISBN 13: 9780071263467

Format: Paperback (537 pages)
Publisher: McGraw-Hill Higher Education
Published: 01 Dec 2007
Other Format: Paperback

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Service Management: Operations, Strategy, Information Technology with Student CD

by James A Fitzsimmons

ISBN 13: 9780071244404

Format: Paperback (605 pages)
Publisher: McGraw-Hill Higher Education
Published: 01 May 2005

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Service Management: Operations, Strategy, Information Technology

by James A Fitzsimmons,Mona J Fitzsimmons

ISBN 13: 9780071289276

Format: Paperback (608 pages)
Publisher: McGraw-Hill Higher Education
Published: 01 Jul 2010

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