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ISO 9001:2000: The Quality Management Process

by Ray Tricker,Jayne Wilkinson

ISBN 13: 9789077212776

Format: Paperback (186 pages)
Publisher: Van Haren Publishing
Published: 01 Aug 2006

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ISO/IEC 20000: An Introduction

by Leo van Selm

ISBN 13: 9789087530815

Format: Paperback (78 pages)
Publisher: Van Haren Publishing
Published: 01 Apr 2008

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