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Reengineering Health Care: A Manifesto for Radically Rethinking Health Care Delivery

by Jim Champy,Dr. Harry Greenspun

ISBN 13: 9780137052653

Format: Hardcover (240 pages)
Publisher: Financial Times/ Prentice Hall
Published: 03 Jun 2010

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Inspire!: Why Customers Come Back

by Jim Champy

ISBN 13: 9780131361881

Format: Hardcover (192 pages)
Publisher: Financial Times/ Prentice Hall
Published: 27 Mar 2009

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